Kimba I.
I want to love them, BUT……
I read all the reviews after I received my shorts. I’m on my second pair of shorts and I’ve only used those for a week and I’m getting all the error signals like everyone else did. My first pair only lasted 2 1/2 weeks and I had to send those back before they would send me a new pair which took over a week and a half. I had to call them because I hadn’t received them and they hadn’t even left the factory yet, then I finally receive them a few days later. (time lost in the use) It was really working for me too, I felt my pelvic muscles really working. After the first week I could definitely feel the difference, I wasn’t running to the bathroom all the time. I have gotten some electrical shocks as well and turn it down quickly. I am on the smallest size shorts and they just stretch out. I’m in position number two sitting and that’s where I get the most out of my pelvic muscles. I’m up to 71 on the controller. I will be calling them Monday to see if they will send me another pair of shorts and I will try doing it standing without stretching out the shorts. They did offer me the leg bands but I want the shorts, that’s what I paid for. After reading everyone else’s reviews I don’t have high hopes to these continuing to work, to bad as they do work! For the amount of money that I paid them and everyone else I think they should know by now that there’s a problem with the short stretching out, and you would think that they would’ve corrected the issue by now.
Response from INNOVOAug 22, 2022
Dear Kimba Thank you for taking the time to leave a review. I am delighted to hear you've started experiencing the benefits of using Innovo. Unfortunately in some instances the shorts are not suitable for all body shape and may stretch from time to time. I will arrange for customer care team to reach out today to provide a replacement. Your feedback is important to us and I will be sure to pass this over to the relevant department. Kind regards Christina



