INNOVOINNOVO is the truly non-invasive pelvic floor exerciser that does all the hard work for you. No more leaks, pads or worries. Start your journey to bladder control with INNOVO. Using a hand-held controller that is attached to a wearable pair of shorts, INNOVO delivers 180 targeted impulses in every 30-minute session to strengthen the muscles of the entire pelvic floor and re-educate the muscles that control bladder function – safely and effortlessly while you relax. Results in as little as 4 weeks. If you suffer from bladder weakness, you have a choice. Choose the pelvic floor restoring pants. Choose INNOVO.
INNOVO (myinnovo.com) has 1,726 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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John O.
It's an absolute load of rubbish. I ended up worse off after using the INNOVO. The biggest mistake I ever made.
Response from INNOVOAug 28, 2023
Hi John Thank you for taking the time to leave a review. I am sorry to hear you are not happy with your Innovo. I would love if you could reach out to us directly on [email protected], our customer care team will try their best to help you get to the bottom of the problem. Kind regards Christina
MB A.
It just doesn’t work. I have fussed with it many, many times & all I get are error messages
Response from INNOVOJul 26, 2023
HI there I am sorry to hear you are having some issues with your Innovo. I will arrange for one of our dedicated customer care team members to reach out to you today and I am sure they will get to the bottom of the problem. Kind regards Christina
Joan F.
Not good for an 82 yr old woman
Response from INNOVOJul 14, 2023
Hi Joan Thank you for taking the time to leave a review. I will arrange for our dedicated customer care team reach out today to provide some assistance to help with your Innovo. Kind regards Christina
Suzanne
The company offers a warranty with the shorts. I was very happy with the product, it works for me. When a small problem with the pulse electrodes arose, all I wanted was a replacement, which was not offered. Every type of daft inexcusable excuse given but the company will not replace. The customer service rep said they would not replace the shorts in the same size, medical reasons. What utter, utter nonsense. if you offer a warranty with the sale of your product, you are legally bound to honor it. All I can assume is that there is a quality problem with the product and this is why they will not replace them. Buyer beware. There is a further reply reiterating the same unacceptable statements. I stand by my complaint 100%. Buyer beware. Lok at all the complaints before buying.
Response from INNOVOJun 7, 2023
Hi Suzanne I am sorry to hear you were not satisfied with our procedures. I am glad to hear you've received your refund. I have checked our records and i can see we have already replaced the shorts and a fault appeared with the 2nd pair and at this stage we know the shorts will not work in the same size and we offered you the Garments. The garments offers the same treatment via a different application, which you declined to accept. Unfortunately the only option was a refund, which I am glad to hear you've received. Kind regards Christina
Carrie M.
Third time I used an error code came up and cannot use anymore.
Response from INNOVOMay 9, 2023
Hi Carrie Thank you for taking the time to leave a review. I am sorry to hear you've had some issues with your Innovo. I will arrange for our dedicated customer care team to reach out and provide some assistance. Kind regards Christina
Julie
Quit working after 3 wks.
Response from INNOVOFeb 28, 2023
Hi Julie, Thank you for taking the time to write a review, and sorry that you've had this experience with your INNOVO. I will ask a member of our experienced customer care team to contact you to assist with troubleshooting and ensure you are getting the most from your INNOVO. D
Linda O.
I feel as if I made a $400 mistake After having trouble with fit of shorts and fiddling with trying to make my Innovo work consistantly, I gave up. Each contact with company seemed to repeat the same script, My complaint was shorts don't fit. Still don't fit.
Response from INNOVOFeb 20, 2023
Hi Linda Thank you for taking the time to leave a review. I can see from our records you've been in contact via email, we do feel its better to call to allow our customer care team to provide assistance over the phone. I will arrange for our customer care team to call you today. Kind regards Christina
Claudia
Keinerlei Kontakt zum Kundendienst möglich - weder telefonisch noch per Email. Kunde wird einfach alleine gelassen. Bei solch einem hochwertigen Produkt ein Armutszeugnis!!!!!
Response from INNOVOFeb 20, 2023
Liebling Claudia Vielen Dank dass Sie sich die Zeit genommen haben um Ihre Bewertung abzugeben. Wie ich sehe wurden unsere Antwort Emails an Sie verpasst da diese leider in Ihrem Spam Ordner gelandet sind. Ich freue mich dass einer unserer Kundenberater Sie inzwischen telefonisch erreicht hat und Ihnen weiterhelfen konnte. Bitte zögern Sie nicht uns erneut zu kontaktieren falls Sie weitere Fragen zu unserem Produkt haben. Mit freundlichen Grüße Christina
