INNOVOReviews of myinnovo.com

3.91,726 reviews
Health Equipment

INNOVO

About INNOVO

INNOVO is the truly non-invasive pelvic floor exerciser that does all the hard work for you. No more leaks, pads or worries. Start your journey to bladder control with INNOVO. Using a hand-held controller that is attached to a wearable pair of shorts, INNOVO delivers 180 targeted impulses in every 30-minute session to strengthen the muscles of the entire pelvic floor and re-educate the muscles that control bladder function – safely and effortlessly while you relax. Results in as little as 4 weeks. If you suffer from bladder weakness, you have a choice. Choose the pelvic floor restoring pants. Choose INNOVO.

INNOVO (myinnovo.com) has 1,726 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: myinnovo.com
Website: myinnovo.com
Category: Health Equipment
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 57% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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INNOVO reviews

Showing 254 reviews with 1 star · Clear filters

joyce R.
Apr 10, 2021
Item delivered was faulty
Item delivered was faulty. Contacted them by phone and tried to resolve the issue several times without success. Finally asked for a refund but even that took longer than expected, despite several emails chasing up the credit.
Response from INNOVOApr 19, 2021
Dear Joyce Thank you for your review and sorry to hear that you did not have a positive experience with INNOVO. I can see from our records your refund was processed on the 8th of April, it may take up to 5 working days for the refund to show in your account. If you still have not received your refund, please do not hesitate to contact our customer care team on 0800 028 5687. Kind regards Christina
rootysmail
Apr 7, 2021
Unfortunately I had to give one star
Unfortunately I had to give one star because it doesn’t work in my situation!
Response from INNOVOApr 8, 2021
Hello, The INNOVO device has been approved by the FDA and marketed for the treatment of Female Stress Urinary Incontinence. We are continuing our research, development and applications to be able to provide solutions for other issues in the future. Kind Regards, Erika
cuauhtemoc Z.
Apr 6, 2021
It doesn’t work properly
It doesn’t work properly
Response from INNOVOApr 6, 2021
Hello, I am sorry to hear you are having trouble with your device. I have asked our customer service team to reach out to you to see if we can help to get everything in working order. Feel free to also contact us directly at 833-891-6369 at your convenience. Kind Regards, Erika
hilary
Apr 3, 2021
No contact telephone number
Difficulty finding how to get in touch to return as they were the wrong size. Once in touch Was left with no help regarding what to do.
Response from INNOVOApr 6, 2021
Hi Hilary I am sorry to hear you had some issues finding our telephone number. We do try to make it as easy as possible to contact us, our number is printed on the manual, box & in the contact us now section on our website. I can see you have been in contact with our customer care in the meantime. If there is anything else we can help with, please feel free to reach out to us on freephone 0800 028 5687 or email [email protected]. Kind regards Christina
Martyn W.
Mar 27, 2021
Innovo sent discount code, but not honoured.
I searched online for Innovo, subscribed to receive a £50 discount ; CELEBRATE50 , on Thursday 25th March. The discount code is out of date, but still shows on their website 27th March 2021.Unable to contact them over the weekend, Monday to Friday only, in this day and age?!
Response from INNOVOMar 29, 2021
Hi Martyn I am sorry to hear the discount code had expired, please contact our customer care team on free phone 0800 028 5687 and they will be able to provide you an up to date discount code. Kind regards Christina
Jorge Maria P.
Mar 21, 2021
Innovo shorts urinary incontinence bad experience!
Innovo shorts manufactured by Atlantic Therapeutics is in my opinion and own experience a horrible product that have damaged my health. It’s promote everywhere that it’s recommended to men having urinary incontinence due to prostate cancer. After only 5 days of use I had to run to the emergency room then to the orthopedist for the intense pain produced by the electrodes that only works in the back of the shorts. I was under steroids and injections for 2 weeks. I complained to the company. They response was that they take it seriously and asked me to answer several lists full of questions. It was obvious that so many questions were asked to protect themselves in future complains to avoid liability. They denied the humbled compensation for time pain and suffering requested based that the innovo shorts in USA are only offered to women ?? where is that written and so why so many advertisement of men using the product ?? The order of the product was filled by Amazon , who doesn’t take any responsibility either because INNOVO shorts are sold by a third party seller...please, if you are a woman or man, don’t get electrocuted, this company doesn’t take any responsibility.
Nataliya B.
Mar 17, 2021
Have been using it for 8 months but not…
Have been using it for 8 months but not getting better
Response from INNOVOMar 22, 2021
Dear Nataliya I am very sorry to hear that you haven't seen any improvements so far. I would highly recommend a set up call with one our dedicated agents to ensure you are experiencing a full contraction whilst using the shorts. I will arrange for one of our agents to reach out to you today. Kind Regards Christina
Om K.
Mar 15, 2021
Shorts stop working after a few months
Shorts stop working after a few months. Have warranty. Haven't returned yet
Response from INNOVOMar 16, 2021
Hi Om Thank you for your review and sorry to hear that you are having some difficulties with your Innovo. I will arrange for one our Innovo experts to give you a call today to help you resolve your issues. Kind regards Christina

INNOVOReviews of myinnovo.com

About INNOVO

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INNOVOReviews of myinnovo.com

INNOVO reviews

Item delivered was faulty

Unfortunately I had to give one star

It doesn’t work properly

No contact telephone number

Innovo sent discount code, but not honoured.

Innovo shorts urinary incontinence bad experience!

Have been using it for 8 months but not…

Shorts stop working after a few months

About INNOVO

About these reviews

More in Health Equipment

Friendsbuyteststrips

DiabeticPay

HelloMD

MY DR'S NOTE

INNOVO reviews

Item delivered was faulty

Unfortunately I had to give one star

It doesn’t work properly

No contact telephone number

Innovo sent discount code, but not honoured.

Innovo shorts urinary incontinence bad experience!

Have been using it for 8 months but not…

Shorts stop working after a few months