INNOVOReviews of myinnovo.com

Response from INNOVOMay 13, 2021

Dear Priscilla Thank you for taking the time to leave a review. From reading your review it sounds like you Innovo is working as it should. When you start using Innovo you will feel the contraction in your buttocks initially but as you increase the intensity level you will start to feel the contraction move to front and then you will experience a "squeezing," "tightening," and or "lifting" between your legs as your pelvic floor contracts. Due to multipath technology the sensation is only felt very slightly on the remaining 6 electrodes. I will arrange for one of customer care team to contact you to provide some advice or alternatively you can contact us toll free on 833-891-6369 at your own convenience. Kind regards Christina

Response from INNOVOMay 12, 2021

Dear Shelley Thank you for taking the time to leave a review, i am sorry to hear you've had an adverse reaction to the Innovo. As a medical device company we take all adverse reactions very seriously, if you could please reach to out to our customer care team on freephone 0800 028 05687 and they will provide you support and arrange a replacement or refund. Kind regards Christina

Response from INNOVOMay 11, 2021

Hi Em Thank you for taking the time to leave a review. From reading your review it sounds like your Innovo is working as it should. When you start using Innovo you will feel the contraction in your buttocks initially but as you increase the intensity level you will start to feel the contraction move to front and then you will experience a "squeezing," "tightening," and or "lifting" between your legs as your pelvic floor contracts. It's still early days-keep going, we recommend using the Innovo for at least 12 weeks to see the best results. I will arrange for one of customer care team to reach to you to provide some further information. Kind regards Christina

Response from INNOVOMay 6, 2021

Hello Donna, I have tracked your shipment and regrettably I can see that it may be lost with the carrier. Our customer service team will be reaching out to you shortly with a solution to replace the shipment. Customer service can also be reached directly at 833-891-6369. Kind Regards, Erika

Response from INNOVOMay 4, 2021

Cher Daniel, Nous sommes désolés que vous ayez eu des problèmes avec notre appareil. Vous pouvez nous contacter sur notre numéro vert au 0805 542 027 à un moment qui vous convient. Alternativement, vous pouvez nous joindre par email à l’adresse suivant : [email protected], et un de nos agents du service clientèle vous appellera à la date et heure convenue. Cordialement, Christina

Response from INNOVOMay 5, 2021

Dear Marta I am sorry to hear you have not had a positive experience with your Innovo. If you could please reach out to our dedicated customer care team on freephone 0800 028 5687, once we know what the problem is I am sure we will be able to resolve the issue. Kind regards Christina