INNOVOReviews of myinnovo.com

3.91,726 reviews
Health Equipment

INNOVO

About INNOVO

INNOVO is the truly non-invasive pelvic floor exerciser that does all the hard work for you. No more leaks, pads or worries. Start your journey to bladder control with INNOVO. Using a hand-held controller that is attached to a wearable pair of shorts, INNOVO delivers 180 targeted impulses in every 30-minute session to strengthen the muscles of the entire pelvic floor and re-educate the muscles that control bladder function – safely and effortlessly while you relax. Results in as little as 4 weeks. If you suffer from bladder weakness, you have a choice. Choose the pelvic floor restoring pants. Choose INNOVO.

INNOVO (myinnovo.com) has 1,726 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: myinnovo.com
Website: myinnovo.com
Category: Health Equipment
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 57% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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INNOVO reviews

Showing 166 reviews with 3 stars · Clear filters

Kathy
Jul 12, 2020
I am having a hard time to get to my…
I am having a hard time to get to my min # of 46. I don't know why some people say that it's relaxing. I disagree.
Response from INNOVOJul 13, 2020
Hi Kathy, Thank you for your review. You should use INNOVO at the strongest level that is comfortable for you, and you will find that as you continue to use INNOVO that you are able to tolerate a higher intensity. Effective stimulation should be strong but never painful. If you do have any questions about how to get the most from your INNOVO, please do not hesitate to contact us on 833-891-6369. Christina
Smith
Jul 6, 2020
Not true to size
Sizes not accurate, had to buy smaller size. Be warned!!!! I ordered according to the size guide on their website and went for the size that I measured as. They say that they offer an exchange if the size is wrong, but here's the thing- you must not have actually USED them- I didn't know that they were the wrong size until I'd found that they don't work. It's too late by then! Absolute joke.
Response from INNOVOJul 6, 2020
Hi Smith, Thank you for your review. We provide detailed sizing information on our website www.myinnovo.com/uk, and offer a free size exchange when a customer finds that their INNOVO shorts are not the right fit for them. Customers can also contact us on 0800 028 5687 for any sizing queries. Christina
Maggie
Jun 24, 2020
Not sure about the product
Not sure about the product. Only had two sessions so far and not convinced it’s going to help me.
Response from INNOVOJun 25, 2020
Hi Maggie, Thank you for your review. Remember to use INNOVO 5 times per week for 12 weeks to achieve best results, and we look forward to more feedback as you continue on your INNOVO journey. Christina
Mrs B.
Jun 15, 2020
Sizing issues
Once I obtained the right size and worked out why it wasn’t working it’s fine. There needs to be much clearer information regarding sizing. I bought a 5 and only needed a 2. Unfortunately I set them up to use before I realised this and because I had put the spray on them I could not swap for another size. This meant I had to buy another pair of shorts so that I hadn’t wasted the money I had already spent.
Response from INNOVOJun 16, 2020
Hi Mrs Backler, Thank you for your review. INNOVO is a unique wearable treatment for bladder weakness that does so much more than regular shorts, so it’s very important that you get the right fit for you. To assist with this, we provide detailed information about how to measure for and select the correct size INNOVO for you. Our sizing exchange policy is also set out on our website. Remember to use INNOVO 5 times per week for 12 weeks to achieve best results. Christina
DIANE S.
Jun 8, 2020
Only used for 1 1/2 weeks.
Only used for 1 1/2 weeks. I think a slight improvement Better if I stay which is difficult for my with arthritis. When sitting the machine shows a fault. Also a bit tricks to put on for me. Will carry on, and hope it’s solves my issue.
Response from INNOVOJun 8, 2020
Hi Diane, Thank you for your review. To make it easier to work with your INNOVO, you can break up your therapy session in to 3 x 10 minute or 2 x 15 minute sessions. If you do have any questions, please don't hesitate to contact us on 0800 028 5687. Christina
Eileen B.
Jun 2, 2020
I've had my innovo for about a month…
I've had my innovo for about a month and 3 weeks now. I wear it 5 days a week for 30 mins. So far I have not noticed any changes or any improvement. I also hate the feeling of wearing the innovo shorts. It's such a weird, uncomfortable feeling like a light shock on my legs and I can't wait to take them off each time.
Response from INNOVOJun 2, 2020
Hi Eileen, Thank you for your review. If you would like to call our Customer Care team on 833-891-6369, they would be happy to discuss your experience with INNOVO so far, and to share some tips and tricks about how to get the most from INNOVO. Christina
Michelle
May 16, 2020
Too early to tell
Communication around delivery was great! I received the Mother’s Day gift a few days before and was very impressed with the book and water bottle. That said, when the Innovo Starter pack arrived it looked at if had been used, the actual device had finger prints and sticky adhesive as if something has been removed. Being a nurse I immediately wiped it down with alcohol only to find the device was not alcohol friendly and the shine was wiped away. I was apprehensive the pants had also been used as the bag had been resealed... I read on the reviews returns were a nightmare and given the current state of the US i decided to just get started. So far so good, only two days in, I bought a size down and am glad I did. Definitely feels like it is working appropriately, wish they had some ‘real world’ videos. Perhaps I will post my own... I will keep you posted!
Response from INNOVOMay 18, 2020
Hi Christine, Thank you for your review and glad that you can feel the INNOVO working for you. We would love to see some real world videos! All INNOVO products are subject to rigorous checks prior to shipment, but we apologise that your product did not arrive to you as expected. If you would like to contact our Customer Care team at 833-891-6369, they would be happy to discuss your experience. Please note that our team is available Monday - Friday, from 9:00am - 6:00pm ET Christina
Ana S.
May 16, 2020
doesn’t work straight out of the box
doesn’t work straight out of the box. keeps displaying error message and beeping whenever I move. customer service wants me to troubleshoot it on the phone but I think they should just exchange the product. The error message says it’s a problem with the leads.
Response from INNOVOMay 18, 2020
Hi Ana, Sorry to hear that you're having some problems with your first use of INNOVO. Our Customer Care team are highly experienced with the INNOVO product and are usually able to troubleshoot any issues over the phone. You can call us at 833-891-6369. Please note that our team is available Monday - Friday, from 9:00am - 6:00pm ET Christina

INNOVOReviews of myinnovo.com

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I am having a hard time to get to my…

Not true to size

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Sizing issues

Only used for 1 1/2 weeks.

I've had my innovo for about a month…

Too early to tell

doesn’t work straight out of the box

About INNOVO

About these reviews

More in Health Equipment

Friendsbuyteststrips

DiabeticPay

HelloMD

MY DR'S NOTE

INNOVO reviews

I am having a hard time to get to my…

Not true to size

Not sure about the product

Sizing issues

Only used for 1 1/2 weeks.

I've had my innovo for about a month…

Too early to tell

doesn’t work straight out of the box