Pat W.
It's pretty cool system but pricey
It's pretty cool system but pricey. Get lots of lettuce, flowers, tomatoes, cant get peppers to work. The subscription is exorbitantly expensive for what you get. Probably would not get it again

Since 2025, Gardyn collects verified customer reviews through Bazaarvoice. Trustpilot reviews reflect earlier customer experiences prior to product and service improvements.Transform your health and home with Gardyn! Our innovative vertical hybriponic system makes growing fresh, organic produce easy and convenient—right in your own space. Enjoy the benefits of nutrient-rich vegetables, herbs, and fruits that boost your immune system and improve overall well-being. Perfect for busy lifestyles, Gardyn empowers you to take control of your health while reducing your environmental footprint. Discover the future of wellness and sustainability, visit myGardyn.com today and start growing a healthier, happier life.
Gardyn (mygardyn.com) has 536 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Agriculture & Produce · Seaside, Oregon
Excellent

Agriculture & Produce · Wantage, New Jersey
Excellent

Agriculture & Produce · Las Vegas, Nevada
Excellent

Agriculture & Produce · Colorado
Excellent
Showing 36 reviews with 3 stars · Clear filters
Pat W.
It's pretty cool system but pricey. Get lots of lettuce, flowers, tomatoes, cant get peppers to work. The subscription is exorbitantly expensive for what you get. Probably would not get it again
Mary
I’ve had my Gardyn for 3 mo’s now, after doing much research of several other vertical systems. I also have Aerogarden Farm & Bounty models, but I wanted a larger capacity growing system. So in comparison here are my opinions: If you only want to grow small herbs & greens, and don’t mind taking it all apart for cleaning, and not having move able lights or a manual override for the unit then go for it. For use with larger plants, you need cap-off several openings for proper growth. Which greatly reduces the capacity. I also added an aquarium pump to keep the water oxygenated. So for the $$$ cost, maintenance, etc; for me it was a not a good purchase. I have found my Aerogardens to have just as much capacity, easier to clean, doesn’t require an app to function and grows much healthier plants. Just for background info, I’m in my 60’s, and I have a BS in horticulture.
J. C.
My husband got this for Christmas. We set it up a few days ago. I noticed the same thing another reviewer here mentioned regarding the light flickering on and then immediately off again upon turning it on the first time. SINCE we could not access the app due to UX issues, we just left the unit on. Within a few hours, the light had gone on and the system started watering the pods we'd put in place. So it is working, however I have zero control over the lighting because I have no access to the app. I am stuck in the app at the point where it asks if you have a subscription or want to learn more. When I click to learn more, I get a screen where apparently there are more options at the bottom, but I am unable to see or navigate to those. This causes me to be stuck and without any ability or insight into the lights and their timing. It seems you can press the small round metal button on the surface of the wood base top to turn the lights off, but I do not understand how that impacts the functionality. I've reached out to support on the site twice now. I've yet to hear back. I'm hoping things are slow only due to the holidays. Beyond these issues, I do really like the unit AND some of the pods we put in 2 days ago are already sprouting.
Response from GardynJan 18, 2021
Hi J. Colombo, We are so sorry for the difficulties you experienced during the initial set-up of your Gardyn. We are fortunate enough to receive feedback and suggestions from our current Gardyners to improve their ongoing experiences. Thank you so much for advising us about the UX issue which was escalated to our IT team who have been working on resolving this issue. We are so sorry to hear that Customer Support did not reach out to you in a timely manner and we sincerely apologize for the troubles you experienced. In light of the holiday season and with the influx of customer support inquiries our response time was 24 to 48 hours. As a new company, feedback from our customers is extremely important to us. We value every feedback and review we receive and apologize for the inconvenience you experience during set-up. Please be sure to reach out if you have any other concerns at [email protected] and we would be happy to help.
Andrea Guillen K.
The Gardyn itself doesn’t seem built to last. Mine has been leaking from plant slots ever since about the two and a half month mark. The company earns stars for responsiveness but after 3 months of occasional troubleshooting, the machine still leaks and I have to keep a towel at the base of the columns or it’ll pool with every single water cycle. The most recent sign of deterioration is a hole in a piece of irrigation tubing that never gets manipulated on the underside of the board. It’s unclear if the hole had always been there and grew or if it is new. I had to use duct tape so the water could pass through. I’ve only had the system for about 5 months. For the price, it shouldn’t be falling apart this quickly.
Response from GardynNov 12, 2020
Hi Andrea, we're so sorry that your Gardyn journey has been more challenging than ideally it should be and appreciate your patience and understanding as we work to resolve your case. Our Customer Support and engineering teams have been working diligently to recreate and understand your device's unique issues that have occurred. It is a highly unusual case, which is why it has taken such a long time to resolve as we attempt to diagnose the problem and provide a fix-all solution. The team was finally able to recreate the issue and will be sending you modified columns to address the leak. There is a one year warranty on all Gardyns, so replacement parts are sent free of charge within the warranty window. Thanks again for your feedback as we look to improve our support system for all Gardyners.