Dusty L.
Frustrated but happy again…
I first wrote a scathing review based on my frustration with the Gardyn not connecting to the internet and my 30 plant starts being dry and having to hand water then twice a day. Afraid of losing all of them while out of town for 4 days. I received a call from the company with an apology and that IT was working on the issues. Since then IT has fixed the issue and my gardyn is back online. I am here to correct my first review and to say that I now can continue to enjoy my gardyn once again. Thank you
Response from GardynOct 13, 2026
We hear your frustration, and we want to help get your Gardyn back up and running so you can get back to Gardyning. 💚 Our Support team will be reaching out by phone and email to help get this resolved. We also want to clarify that you don’t need a membership to contact our Support team. All Gardyners can reach us by phone, email, or chat, and our team is always happy to help! Without a membership, you can still connect your Gardyn to the app, adjust your automatic lighting and watering schedules, and check temperature, humidity, and water levels. We’re committed to helping you get back to enjoying your Gardyn, and our team is ready to work with you on these connection issues. 🌱




