GardynReviews of mygardyn.com

Loved my Gardyn so much that I purchased a second one not long after. Both worked great for a little while but now both have died on me. Definitely NOT a good return on investment at all. Both motors stopped working and both have corroded where they need the lid (I have both the 1.0 and 2.0, but my 1.0 is older and lasted longer). I had reached out to Gardyn when the first one failed and was offered a discount on a new lid, which I just purchased. While I’m waiting for that to arrive, my second motor just died on me (again corrosion where the motor meets the lid) after just under a year and a half of use. At this point, I’m hesitant to put any more money into these units. I wouldn’t recommend unless you are ok with replacing the motor and lid every 1-2 years.

I wanted to wait about 6 months before writing a review to fully get an idea of how good Gardyn is. Unfortunately, I'm not impressed, and am severely disappointed. To start, the membership and price per plant is beyond insane. You can pick up 100 1 inch rock wool squares on Amazon for about 10 bucks, buy your own seeds at 250 seeds for 4.95, and either reuse the pods, or replace them with pods you can find online for about 5 dollars per 50 pods. That's 100 plants for about 25 bucks, while the same amount gets you a whopping 4-5 plants from garden. Yikes, holy markup. With that kind of mark-up, you really have to wonder what makes the system cost 800 buckaroonies other than gimacs and how much markup there is on that. With the membership you get Kelby, which is supposed to be a virtual assistant, but I didn't see much difference between when it was on and after I cancled my membership. My plants grew the same. They're plants. That's what they do. For the most part I got messages like "your plants are growing!" or "add water!" and "check out these new plants you can buy!". You get 10 "free" pods a month with the membership, but you pay 40 dollars a month for the membership. So that's 4 dollars a plant in the reality where things still cost money (it's not free if you pay 40 dollars a month for it). If you read above, you'll see this is an insane amount of money for a bit of rock wool and seeds in a plastic container. The system setup is nice and compact, but the app and system is severely lacking for 800 dollars. First, Gardyn won't work on 5ghz WiFi, so you either need to run separate networks, or screw around in your router to get Gardyn to only connect to the 2.4ghz network if you have a router that manages the network devices use automatically. Second, if you don't get the membership, you don't get push notifications on your phone when water level is low, and Gardyn doesn't shut off the pump when it detects it's low. You'll walk in to hear it grinding away. However, Gardyn is more than happy to give push notifications to your phone when they have new plants available for purchase for the low low price of 5.99 plus shipping and handling. Gardyn is nice if you live in an apartment and don't have the space. But for most people, I don't see the difference or justification for Gardyn over aerogarden, or simply building your own system out of PVC piping for a couple hundred bucks.

1. Getting full functioning connectivity between the Gardyn and the APP was not fully successful until Gardyn was moved almost on top of wi-fi router. 2. Connectivity is even worse to non-existent with the new lid - see comment changes and addendum. 3. Support has been slow - improved some over time yet it can take 24 hours to get a response and when scheduling a call the earliest time slot I could get was 3 days out. addendum: after much back and forth, what has been revealed is that the communication signals from the Gardyn are so weak, that the Gardyn must be very close to one's router in order to work. I consider this a design flaw as I have now had to locate my Gardyn where I do not want it pending purchasing and activating a wi-fi booster (hopefully I will then be able to place it where I prefer0. The plants are growing beautifully, the watering and lights have been working. Now the cameras and communications are as well. IF you don't mind placing your Gardyn within very close proximity to your wi-fi router, the system is worth purchasing. Otherwise avoid this purchase.

The units are cheaply made and the software mistakes from your company is amateurish. I have had to replace the water lines already after less than 6 months. However, the rest of your support is good.

Love the Gardyn, but dissatisfied with customer service/warranty on the product! Have a mold issue on lid/lid cap even though the unit has been meticulously maintained. Gardyn refuses to replaced molded bamboo parts & considers that "normal wear & tear". Gardyn is aware of these mold issues & a small inexpensive piece of plastic could prevent it. All sold units should be retrofitted with this piece to prevent mold issues, but obviously Gardyn doesn't care about service after the sale! Very disappointing!

Over priced since many of the features it touts don't work. The live cam is a joke, the time-lapse (entire reason I chose this over another more affordable brand) NEVER worked. They make you pay for a monthly subscription for nothing it's a cool concept but I'd go with any of the other more affordable brands anytime.

I was very excited when we first received our tower. It's beautiful and was not difficult to set up. And the first week was exciting as we watched a few of the pods begin to sprout. However, we are on day 25 and we have many pods not yet germinated and several have the very small starts looking like they will die. They've barely grown since they initially sprouted. I've also had the unit go off-line several times and was not aware of it. It's not a quick fix and obvious fix to get it back on-line. I've also had a challenging job in finding all the information I need in one location. I have to go through customer service via email to get info and that info eventually gets lost in the threads. I'm concerned that I am running out of time to determine if this will actually work as described before the trial period runs out and I have to go through the trouble of returning it. I will send an updated review in the following week or two. Update 10/06/25 I still have the tower 3 years later. It hasn't been ideal bit I must say that Gardyn has sent replacement parts, etc. in a true attempt to help things work and that has been very much appreciated.

11 out of 24 pods have yet to sprout since I started, about a month ago.. Not a good value for the money. Membership is very expensive. membership should come free for the price you pay for a Gardyn.