Ann P.
I am still unable to connect my device…
I am still unable to connect my device to my WIFi. Your website also no longer allows contact with customer service. I started another chat, but that has not been helpful so far. How can I return my unit and receive a refund?
Response from GardynDec 3, 2020
Hi Ann, we're sorry to hear you're having issues getting connected and we're happy to set up a call to help! Our chat hours on our website are 9-5 EST, Monday through Friday and we offer phone support hours Monday through Friday as well. It looks like you tried to contact us while we were offline, but we received your email and are happy to work with you to get you started with your Gardyn journey.