Jlj
Simple Straight forward
Straight forward. Focuses is on real food. Recipes easy to follow sometimes a little unusual but still tasty.
Response from MyDiabetesAug 9, 2025
Thank you for your feedback.

A personalized and science-based solution for managing diabetes and prediabetes. Take our quiz to find out how MyDiabetes can help you!
MyDiabetes (mydiabetes.health) has 1,564 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Personal Care · Orlando, Florida
Excellent

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Personal Care · Costa Mesa, California
Excellent
1,564 approved reviews, newest moderated first
Jlj
Straight forward. Focuses is on real food. Recipes easy to follow sometimes a little unusual but still tasty.
Response from MyDiabetesAug 9, 2025
Thank you for your feedback.
Pamela
It is fine. seemed easy enough
Response from MyDiabetesAug 9, 2025
Thanks Pamela.
wittman1
As expected, all I get back from MyDiabetes is to contact them. This I have done after my previous complaint - they are just fobbing me off, so as promised I will continue to post 1-star reviews. They know hiding their membership renewal terms in Terms and Conditions is deceitful, as many victims have identified through Trustpilot. Please MyDiabetes - do NOT respond to this with the same old response - you have my details so you can contact me. As promised, I will continue with 1-star reviews on Trustpilot until I get a satisfactory reply.
Response from MyDiabetesAug 9, 2025
Dear, I apologize for any inconvenience. Since there is no email address provided please send us an email and we shall resolve your issue and any query in timely manner.
Dan S.
While I can't rate the success or failure of this app, my rating involved how difficult it is/was to cancel this subscription. The owner of this app does not notify you when your subscription is being renewed and provided you with a link to cancel if you no longer are using or need the app. While a refund was provided, it required effort on our part that could have been avoided.
Response from MyDiabetesAug 8, 2025
Dear Dan, Thank you for your honest review. It's a shame to hear about your experience! Please know that we are constantly working on and improving the app to make the user experience as smooth as possible.
Wendy W.
Who/What are MyDiabetes? All of a sudden I found 3 withdrawals from my Paypal Account. I didnt agree to this so its out and out fraud. Paypal dont want to know. So its Action Fraud for me. Three different names here - DiabetesUK/Innodiet/UAB Kilo Groupe and I noticed " MyBody"( which is a dissolved company). I havent received any of what they are supposedly selling but £160.60 has been removed from my account. I am not diabetic and would not need recipes as I used to own a restaurant until I retired. . My email was ignored. So down the official route I go.
Response from MyDiabetesAug 8, 2025
Hello Wendy, I am very sorry to hear about your experience! This is not the service that we aim to provide. Please do contact us again at [email protected] and refer this review – our support team will take a second look at your issue and find the best possible solution.
Caron M.
Easy to access, full of information
Response from MyDiabetesAug 8, 2025
Hi Caron, Thank you for your review! Please contact us at [email protected] if you have any insights on how the app could be improved – we value your feedback!
Leslie G.
I liked how quickly I could fill all questions in.
Response from MyDiabetesAug 8, 2025
Hello Leslie, Thank you for the five stars!
Michael M.
I’m satisfied with my ability to navigate your website. Its tolerable…im not tracking the way you’ve designed it but I’m looking big picture.
Response from MyDiabetesAug 7, 2025
Hey Michael, Thank you for your feedback! If you have any insights on how the app could be improved, please leave us a message at [email protected].