Toni
Signing up was very fast and easy
Signing up was very fast and easy
Response from MyDiabetesSep 22, 2025
Dear Toni, We're glad to hear that our app is easy to use!

A personalized and science-based solution for managing diabetes and prediabetes. Take our quiz to find out how MyDiabetes can help you!
MyDiabetes (mydiabetes.health) has 1,564 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
Excellent

Personal Care · Costa Mesa, California
Excellent
1,564 approved reviews, newest moderated first
Toni
Signing up was very fast and easy
Response from MyDiabetesSep 22, 2025
Dear Toni, We're glad to hear that our app is easy to use!
Allan C.
Easy to follow
Response from MyDiabetesSep 22, 2025
Hi Allan, Thank you for the kind words!
Judy B.
Although I have yet to try out the program....It offers me hope through personalization at an affordable price.
Response from MyDiabetesSep 22, 2025
Hi Judy, It's wonderful news that you are discovering our app – we're sure that everything will be okay!
GILLIAN C.
I cancelled my subscription a few days after I got it , I received an email from MyDiabetes saying that I had cancelled successfully and would no longer be charged. They have just taken a subscription charge from my account. I forwarded them my cancellation email and got one back quoting terms and conditions and another confirmation of cancellation but saying that I could not be refunded. They have taken £76.85 for something that I have cancelled and that they acknowledged that I had cancelled.
Response from MyDiabetesSep 22, 2025
Hello Gillian, It's a shame to hear about this! Please contact us once again at [email protected] and refer this review – our support team will take a second look at your issue.
Terence M.
As a beginner, it was easy to use, and give the option to cancel after a month.
Response from MyDiabetesSep 19, 2025
Thank you Terence, for your kind words.
Deb F.
I have not had a good experience. After paying for a 1 month subscription, and downloading their app.... I had a good experience with the app for 3 days until I was kicked out (after a three day "trial") and found absolutely no information on the app at all. I've emailed customer service 3 times and have had no reply. A complete waste of money
Response from MyDiabetesSep 22, 2025
Hi Deb, We're more than sorry to hear about this! Please contact us one more time at [email protected] and refer this review – our support team will surely assist you.
Robert U.
Well I haven't taken advantage it surely does cover everything to help with diabetes
Response from MyDiabetesSep 18, 2025
Hi Robert, Thank you for the five stars!
Jen
Do not use!!! I can't log in. Contacted customer services and all they do is quote the terms and conditions. I've tried to cancel twice now and they have taken so much money from me without me even using the app!!! So stressed
Response from MyDiabetesSep 19, 2025
Dear Jen, Please contact us at [email protected] and we will be happy to assist you.