Emily C.
Menu and education needs work.
I'm giving this rating because the actual App didn't live up to expectations. The menu choices were limited and assume you have ingredients to hand immediately rather than planning ahead. They don't explain WHY certain foods work better for diabetics and WHEN certain foods are better eaten at particular times of day etc. I know how to eat healthy, I just wanted better coaching.
Response from MyDiabetesFeb 24, 2026
Hi Emily, Thank you for your detailed feedback — we truly appreciate you taking the time to share it. We’re sorry to hear the app didn’t fully meet your expectations. Your comments about menu flexibility and wanting deeper explanations around why and when certain foods are recommended are very valuable, especially for users looking for more coaching-style guidance. We’ll be sure to pass this along to our team as we continue improving both our educational content and meal planning experience. If you’d like to share more specific suggestions, feel free to reach out to us at [email protected] — we’d love to hear from you. Best regards, MyDiabetes Team