Yudit
Personalization
Personalization
Response from MyDiabetesMar 12, 2026
Hey Yudit, Thank you for your feedback. If you ever have any questions or need assistance, please let us know — we’re here to help. 😊 Best regards, MyDiabetes Team

A personalized and science-based solution for managing diabetes and prediabetes. Take our quiz to find out how MyDiabetes can help you!
MyDiabetes (mydiabetes.health) has 1,564 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
Excellent

Personal Care · Costa Mesa, California
Excellent
1,564 approved reviews, newest moderated first
Yudit
Personalization
Response from MyDiabetesMar 12, 2026
Hey Yudit, Thank you for your feedback. If you ever have any questions or need assistance, please let us know — we’re here to help. 😊 Best regards, MyDiabetes Team
Bill Y.
It's still new to me only on one week now So far simple to use, inputting is quick and easy.
Response from MyDiabetesMar 12, 2026
Hey Bill, Thank you for sharing your first impressions after your first week with MyDiabetes. We’re glad to hear the app feels simple to use and that logging your information has been quick and easy so far. If you have any questions, we’re always here to help. 😊 Best regards, MyDiabetes Team
Danny B.
I have cancelled my subscription with this company and there still charging me! I have email confirmation from them that it’s cancelled, and also cancellation notice on the app too, don’t subscribe to this service, customer support is none existent!
Response from MyDiabetesMar 12, 2026
Hi Danny, We’re sorry to hear about your experience. If your subscription has already been canceled, there should be no further renewals. In some cases, charges may appear if the cancellation was completed after the renewal date or through a different purchase platform. Please contact our support team at [email protected] with your cancellation confirmation and payment details so we can review this for you and help resolve the issue. Best regards, MyDiabetes Team
Roswitha
I really lik your recipes. It's great to change different parts of the meal. Thanks a lot!
Response from MyDiabetesMar 10, 2026
Hey Roswitha Thank you for your feedback. If you ever have any questions or need assistance, please let us know — we’re here to help. 😊 Best regards, MyDiabetes Team
Ruth D.
I love this app, but: I am in the U.S. and your gram counts are different from the gram counts on some U.S. food packages when I search by brand name (some things show a large discrepancy. Also, I wish all measurements were available for all food items. I have had to choose 1.4 cup when I only used a tsp or tbsp.
Response from MyDiabetesMar 10, 2026
Hey Ruth, Thank you for your thoughtful feedback and for sharing that you love the app. We appreciate you pointing out the measurement and package differences, as this helps us improve accuracy and usability for our users. If you ever need help with tracking or measurements, we’re always here to help. 😊 Best regards, MyDiabetes Team
Angelique A.
A lot of info to wade through and now I don't know how to access the work I still can't access this program and have attempted to get information a number of times...
Response from MyDiabetesMar 9, 2026
Hey Angelique, Thank you for your feedback, and we understand that getting started can sometimes feel a bit overwhelming with so much information available. Once you're logged in to the MyDiabetes app, you can access your plan and progress directly from your dashboard, where everything is organized for easy navigation. If you need any help finding your program, we’re always here to assist. 😊 Best regards, MyDiabetes Team
Ron S.
Haven’t started the program yet and they want a review. Well, they reduced the price to get me on board with it. Let’s see if it works without spending more money on additional offers.
Response from MyDiabetesMar 9, 2026
Hey Ron, Thank you for giving MyDiabetes a try and for sharing your honest first impression. We hope the program and personalized tools will help make managing your health easier once you get started. If you have any questions along the way, we’re always here to help. 😊 Best regards, MyDiabetes Team
Michael London S.
Starting out on this journey
Response from MyDiabetesMar 9, 2026
Hey Michael, Thank you for sharing the start of your journey with MyDiabetes. We’re glad to have you with us and hope the app’s tools and personalized guidance help support you along the way. If you have any questions, we’re always here to help. 😊 Best regards, MyDiabetes Team