Graham K.
You should be ashamed of yourself.
You should be ashamed of yourself. Pretending in your advertisements that your their to help people manage their illness.In the hope the don’t read the terms and conditions in regards to automatic renewal. The renewal which was stolen from my account for $ 138 dollars came with no communication from you weather , I found the App to be of my benefit to my illness.I have not used the app at all. Have put in a complaint to the ACCC Website.Good luck ripping off more Vulnerable people
Response from MyDiabetesMar 30, 2026
Hi Graham, We’re sorry to hear about your experience and understand how upsetting this situation must feel. Subscription terms, including auto-renewal, are presented during checkout, but we understand this may not have been clear or expected in your case. We’d like to review your situation and provide clarity regarding the charge. Please contact us at [email protected] with your payment details so our support team can assist you further. Best regards, MyDiabetes Team