MyDiabetesA personalized and science-based solution for managing diabetes and prediabetes. Take our quiz to find out how MyDiabetes can help you!
MyDiabetes (mydiabetes.health) has 1,564 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
1,564 approved reviews, newest moderated first
Steve Lincolnshire C.
Described health problem; solution provided almost instantly and an action plan provided. I await the results hank you.
Response from MyDiabetesMay 7, 2026
Hey Steve, Thank you for sharing your experience with us. We’re glad the app quickly described your health concern and provided a clear action plan. We hope it supports you well, and we’re here if you need any further guidance while you wait for your results. 😊 Best regards, MyDiabetes Team
customer
Navigating
Response from MyDiabetesMay 7, 2026
Hey there, Thank you for sharing your experience! We’re glad to know you find the app easy to navigate. If there’s anything we can improve or assist you with, feel free to reach out anytime. 😊 Best regards, MyDiabetes Team
Christine B.
Simple d’utilisation
Response from MyDiabetesMay 7, 2026
Bonjour Christine, Merci pour votre commentaire ! Nous sommes ravis que vous trouviez l’application facile à utiliser. Si vous avez besoin d’aide, nous sommes toujours là pour vous. 😊 Cordialement, L’équipe MyDiabetes
Fay P.
I have tried to cancel, they have removed my logon but are still charging me BEWARE!!!! I got nothing from my interaction with this App. DO NOT GO THERE!!! I'm aboutcto report them to my credit card company... grrrr... Update 6 May 4.30pm - the first time I cancelled I did not think to take a screenshot. Since posting my review they have reactivated my logon and I have been able to log into my account, and have now cancelled again and this time I have taken a screenshot. Evidence for me to send to my credit card company. Watch this space...
Response from MyDiabetesMay 6, 2026
Hi Fay, We’re sorry to hear about your experience and understand how frustrating this must be. Removing access to the app does not cancel an active subscription — it must be canceled through the original purchase platform. We’d like to review your case and clarify what happened. If you haven’t received a response, please make sure you’re contacting the correct email and check your Spam/Junk folders. You can also contact us again at [email protected] so we can assist you further. Best regards, MyDiabetes Team
James P.
i feel inspired I now want to see the program
Response from MyDiabetesMay 4, 2026
Hi James, Thank you for your review. We’re glad to hear you’re feeling inspired and hope you enjoy exploring the program. 😊 Best regards, MyDiabetes Team
Kathie
easy to understand and get started I sent this review at the beginning of the process, had the review been further on in the process, it certainly would not be the same. I, and I am sure there are many others, do not have good computer skills and have found the process once getting into apps etc, confusing and totally outside what I am able to achieve. I do not have apps and would prefer a straight forward, via email journey on what I have probably foolishly thought was the answer to my weight loss.
Response from MyDiabetesMay 4, 2026
Hey Kathie, Thank you for your feedback! We’re glad to hear you find MyDiabetes easy to understand and get started. If you have any questions, we’re always here to help. 😊 Best regards, MyDiabetes Team
Ian
Easy to use app that gives nice alternative meal options or “make up your own” if out and about. One recommendation is to enable suggestions to manage average daily nutrition.
Response from MyDiabetesMay 3, 2026
Hey Ian, Thank you for your kind feedback—we’re glad you’re enjoying the flexible meal options on the go. We also appreciate your suggestion on daily nutrition tracking and will share it with our team. 😊 Best regards, MyDiabetes Team
customer
Ease of use with multiple options, all relatable and optional as desired,
Response from MyDiabetesMay 2, 2026
Hey there, Thank you for sharing your feedback. We’re glad to hear you find MyDiabetes easy to use with flexible options that suit your preferences. 😊 Best regards, MyDiabetes Team