MyDiabetesA personalized and science-based solution for managing diabetes and prediabetes. Take our quiz to find out how MyDiabetes can help you!
MyDiabetes (mydiabetes.health) has 1,564 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
1,564 approved reviews, newest moderated first
Gail D.
I like the menu planning but find the recipes not to my taste. Fortunately, the add ons are easy to use and I have used those instead.
Response from MyDiabetesDec 19, 2024
Thank you for your feedback! We’re glad to hear the menu planning and add-ons have been helpful for you. We understand that everyone has different tastes, and we appreciate you finding alternatives that work for you. If you have any suggestions, we’d love to hear them!
Hilda
provides needed daily information to help control my diabetes. It also has helpful hints based on my meal choices. Provides immediate needed info after logging in meal details. summaries, etc.
Response from MyDiabetesDec 19, 2024
Thank you for your positive feedback! We’re so glad to hear the app is helping you manage your diabetes and providing the information you need. Your success is important to us, and we’re here to support you on your journey.
Customer
The app is ok, but it’s a bit messy and the food database is very limited for a UK user (MyFitnessPal is much, much better). The food AI feature is not quite clever enough yet. It would be helpful if there was advice as to when to take BS readings; at the moment it’s largely guesswork. The information sections are good, but the data gathering from Apple Health (why none from Garmin or Strava?) is very patchy.
Response from MyDiabetesDec 19, 2024
Thank you for sharing your detailed feedback. We’re sorry to hear the app didn’t fully meet your expectations. We appreciate your suggestions on improving the food database and data integration. We’ll take these into consideration as we continue to enhance the app.
Al R.
For some with diabetes I am type two, the program it very well laid out. I recommend to all that have diabetes.
Response from MyDiabetesDec 19, 2024
Thank you for your kind words and recommendation! We’re so glad to hear that the program is helping you manage your diabetes. Your feedback means a lot to us, and we’re here to support you!
Julie H.
The app is fairly easy to use. The recipes are DELICIOUS and varied. The AI assistant, Dia, is useful. When adding "other foods", it would be nice to have a bar code scanner there, as an alternative to entering the foods in that field. On HOME, it always shows there are calories left at the end of the day of logging. Why is that? Or is that calories that I went over the plan? I haven't done any workouts yet, but I will!
Response from MyDiabetesDec 20, 2024
Thank you for sharing your feedback. Can you please share a screenshot of the issue and contact us via email at [email protected].
Lisa A.
I am not a fan of the meals they list but I also am a picky eater part of why I struggle I am able to track everything and I love seeing the graphs.
Response from MyDiabetesDec 20, 2024
Thank you for your honest feedback! While the meal plans might not always suit everyone, we’re glad to hear you’re finding value in tracking your meals and love the graphs! The good news is, you can always manually log the foods you enjoy, and we’re constantly working to improve our meal options and food database to provide more variety. Thanks again for sharing your experience, and keep up the great work!
Janet S.
I come from a family of diabetics and I have had a stoke and bypass surgery. I have always been fairly active. A lot more other members of my family who live quite sedentary lives. So far I am not diabetic, but I want to stay that way so I need to lose weight and eat a more balanced healthy diet. I eat alot of the same foods as on the diet. I would say some of the quanities were bigger I am feeling much more energetic and sleeping better after just one week. Thanks
Response from MyDiabetesDec 20, 2024
Thank you so much for sharing your story and feedback! We’re inspired by your proactive approach to managing your health and appreciate you trusting the app as part of your journey toward better health! We’re here to support you every step of the way, and we’re excited to see how you continue to progress! Keep up the great work!
Tami F.
I really love the valuable input it gives after I log in a meal. For example: insights: try a handful of nuts to retain/maintain glucose levels.
Response from MyDiabetesDec 20, 2024
Thank you so much for your positive feedback! It’s great to know that the personalized tips are adding value to your experience! Keep up the great work and let us know if you need any assistance along the way!