Dana S.
Looks like a practical approach.
Looks like a practical approach.
Response from MyDiabetesDec 30, 2024
Thank you Dana for sharing.

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MyDiabetes (mydiabetes.health) has 1,564 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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1,564 approved reviews, newest moderated first
Dana S.
Looks like a practical approach.
Response from MyDiabetesDec 30, 2024
Thank you Dana for sharing.
Patricia L.
I have been a type two diabetic for ten years. I am a retired RN and was a caregiver to my husband seven years until he died two years ago with dementia. The last two years I have been grieving and let my health decline. My A1C was 8.5 and I moved into an independent senior living apartment. I made friends who were widowed and related to their loneliness. I made a conscious decision to improve my health. I have reeducated myself on diabetes and diet. The app has done that for me. The meals are easy to fix and I have added my own meals paying attention to carbs and sugar. I have a long way to reach my goal of 15 pound weight loss plus get my A1C below 7 but I can do it with the help of the app and my senior community here at my new home. Thank you for listening. Patricia Leonard
Response from MyDiabetesDec 30, 2024
Dear Patricia, sorry to hear about your loss. My condolences to you. I am glad you were able to control your A1C and we are glad that our app was helpful.
Timothy C.
I finally opened my eyes and decided to start and take care of myself after finding out have diabetic retinopathy. I got this app to help me stay on track. So far so good. I do have questions about the app that needs answered. but noway to contact them.
Response from MyDiabetesDec 30, 2024
Dear Timothy, please contact us at [email protected] and we will be happy to assist you.
Julia D.
I perhaps started this at the wrong time of year the run up to Christmas where temptations are all around but it has helped me to focus on my calories. The food ideas are reasonably good but they are not great unless you are a cook and have ingredients at home, it would cost a lot to stock up your cupboard. I hate cooking so want just the calorie and nutritional guidance to support me but all you master chefs out there it’s great I’m sure. It give reminders for medication but needs more than just the morning one. I’ve got to get myself moving too. Overall quite good but if you paid full price also costly.
Response from MyDiabetesDec 20, 2024
I can understand the food temptations around the holiday season. You can change the starting date of the meal plan along with the food preferences. Thank you!
Charmaine
They are scammers - they charge you for nothing and refuse to respond when you complain - just keep charging. AVOID at all costs! MyDiabetes has contacted me and agreed to cancell the subscription.
Response from MyDiabetesDec 19, 2024
Thank you for sharing your negative experience with us. If you're being charged, it indicates an active subscription. Please, reach out to us at [email protected] with your account details and we'll resolve any issues that have occurred.
Ron S.
My wife was duped by MyDiabetes. She thought she was just signing up for a 1-week free trial. I wasn't aware that they were taking £33 every month until after the second payment. They manage to make it very hard to see this in their terms and conditions. AVOID.
Response from MyDiabetesDec 19, 2024
Thank you for sharing this with us. We're sorry to hear that you were not aware of our billing terms. We use automatic subscription renewals unless canceled. Please, reach out to our support team at [email protected] so we can assist you in resolving this issue and provide further clarity on the subscription process.
Daphne M.
I would give it five stars but I find the logging of activities a bit confusing. Especially if you are logging for a previous day. But I’m learning lots and am definitely eating healthier.
Response from MyDiabetesDec 19, 2024
Thank you for your feedback, we're so glad to hear that the app is helping you on your health journey! Please note that any activity needs to be logged on the same day. If you have any questions or need assistance or guidance, feel free to contact us directly and we'll be happy to help!
Linda K.
Hopefully this will get me on track to a healthier me! Im a bit overweight, blood pressure a little high so im hoping this will get me going .
Response from MyDiabetesDec 19, 2024
We’re so excited to be part of your journey toward better health! It’s great to hear you’re taking proactive steps, and we’re here to support you every step of the way. Wishing you all the best as you work toward your goals!