MyDiabetesA personalized and science-based solution for managing diabetes and prediabetes. Take our quiz to find out how MyDiabetes can help you!
MyDiabetes (mydiabetes.health) has 1,564 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
1,564 approved reviews, newest moderated first
Becky W.
It’s good for tracking but found that it was not super user friendly. Took a little time to figure it out
Response from MyDiabetesApr 10, 2025
Thank you for your feedback! We’re glad the tracking feature is helpful, but we understand that the user experience could be smoother. We’re always looking to improve, and your input helps us do that. If you ever need any assistance or tips on navigating the app, feel free to reach out!
Rafael K.
The meal plans are really simple to follow and I don't have to stress about to cook every day.
Response from MyDiabetesApr 10, 2025
We're glad to hear that our meal plans make your life easier and stress-free!
Carolyn
I just want the suggested eating plan
Response from MyDiabetesApr 9, 2025
Thank you for your feedback! If you’d like to access the suggested eating plan, please let us know, and we’ll be happy to assist you.
Maria
No experience yet
Response from MyDiabetesApr 9, 2025
Thank you for your feedback! We hope you have a great experience with us. If you need any assistance, feel free to reach out!
Flavio R.
I am sooooo disappointed with this service it stinks. Four months of paying $35 dollars and I have no support at all. no telephone number to call. Non existent customer service. do not know what to do even to cancel it. I have not used the service at all. Can anyone please help.
Response from MyDiabetesApr 9, 2025
I'm truly sorry to hear about your experience, and I completely understand your frustration. We strive to provide excellent support, and it sounds like we've fallen short in your case. To cancel your subscription, please reach out to us via email at [email protected], and our support team will assist you right away. We'll make sure to address your concerns and help resolve this as quickly as possible. Thank you for your patience, and we hope to make things right for you.
Connor E.
I always found it hard to stick to a routine, but this app feels like it's cheering me on. The encouragement and tracking are exactly what I needed.
Response from MyDiabetesApr 9, 2025
Thank you so much for your kind words! We're thrilled to hear that the app is helping you stay on track. Your feedback means a lot, and we're happy to be a part of your journey! Keep up the great work! 😊
France B.
C’est un bon suivi pour s’assurer d’une bonne alimentation et des choses importantes à faire pour améliorer sa santé.
Response from MyDiabetesApr 9, 2025
Merci beaucoup pour votre retour ! Nous sommes ravis que l'app vous aide à suivre une alimentation saine et à améliorer votre bien-être. N'hésitez pas à nous contacter si vous avez besoin de plus d'assistance ! 😊
Sue S.
easy to answer
Response from MyDiabetesApr 9, 2025
Thank you for your feedback! We're glad to hear that it's easy for you to use. If you need any further help, feel free to reach out!