MyDiabetesReviews of mydiabetes.health

it was easy to answer the questions

I signed up to MyDiabetes in October 2024. I then found on looking at the site that it wasn't quite what I had expected, so I emailed to request a refund in October 2024 and got no response. I also requested that they stop the recurring subscription as I did not wish to renew. Yesterday I emailed them again, twice as they had billed me for £63. I have not received any response to my emails and I wish to be refunded immediately please. Update 13/04/25, I emailed them and they have come back to offer me only 50% of the subscription. Not happy and have asked for 100% as I had cancelled the autorenewal 7 months ago by email. Will update this post again. 15/04/25 Thank you, I have now received the full refund.

So far, so good, just joined to try for a minimum of 30 days. We see...or... we see 'less' of me! lol

Easy to join

App is very easy to understand. Sounds good to me. Just bought it!

I (think)I bought a 3 month membership. I believe this is a SCAM, and I got no help from them. I never heard anything, and when I did do a search to find them, all the person did was to try and sell me more. BEWARE

User friendly

I cancelled the subscription in the MyDiabetes app in March 2025 during my “free trial”, or so I thought, having followed the instructions in the app. I find today that MyDiabetes has charged me for the app and for an exercise programme ( £54 and £21 respectively). I have now requested a refund and await a reply. This company dupes people into paying. Please don’t join!