MyDiabetesA personalized and science-based solution for managing diabetes and prediabetes. Take our quiz to find out how MyDiabetes can help you!
MyDiabetes (mydiabetes.health) has 1,564 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
1,564 approved reviews, newest moderated first
Reinaldo P.
It’s a perfect solución to my problem and easy to follow
Response from MyDiabetesMay 27, 2025
We’re glad to hear the app is a perfect solution for you and easy to follow! Thanks for sharing your experience.
Emile M.
I highly recommend MyDiabetes to anyone looking to manage their diabetes. The meal plans are simple and effective. It has truly made a difference in my daily life.
Response from MyDiabetesMay 27, 2025
Thank you for the recommendation! We’re happy to hear that MyDiabetes has made a positive difference in your daily life with simple and effective meal plans. Keep up the great work managing your health!
Lisa L.
Sent a request to cancel my subscription well before my 7 day free trial period ended. When I did not receive a reply/confirmation, I sent asecond request, again before the trial period ended. No response again. Instead, as soon as the 7 day period was up, MyDiabetes made two charges to my VISA: one for $11 & one for $54. Days later, I am still trying to get those charges refunded and they are still trying to either get me to stay, or just give me a partial refund. They are now acknowledging that I did send the initial cancellation requests in time, but say I sent them to a different MyDiabetes department than the one that deals with subscriptions so, in essence, too bad for me. I initially cancelled because the app frequently gave nutritional & caloric values that were way off for the serving sizes submitted (e.g. 2 green grapes? 143 kcal!🙄). Do yourself a favour & don't use this app!
Response from MyDiabetesMay 27, 2025
We’re really sorry to hear about your experience and the frustration caused by the billing and cancellation process. Your feedback about the inaccurate nutritional information is important, and we take it seriously. We’re continuously working to improve the app’s accuracy and customer support.
John F.
Easy to navigate!
Response from MyDiabetesMay 27, 2025
Thanks for the feedback! We’re glad you find the app easy to navigate. If you have any suggestions to make it even better, feel free to share!
Mayfair K.
It was straight forward and easy to fill.
Response from MyDiabetesMay 27, 2025
We’re happy to hear you found the app straightforward and easy to fill out. Thanks for sharing your experience!
Tom C.
My Diabetes is so easy to use. I like how it tells me what foods will help with my blood sugar. I reached my weight goal faster than I expected.
Response from MyDiabetesMay 27, 2025
We're so glad to hear MyDiabetes is easy to use and that the food guidance helped you manage your blood sugar effectively! Congrats on reaching your weight goal ahead of schedule - that’s fantastic progress! Keep it up!
Lily M.
The calorie counter on MyDiabetes is the best. I can see everything I eat and how it affects my diabetes. Lost fifteen pounds already and feeling much healthier every day.
Response from MyDiabetesMay 27, 2025
That’s fantastic to hear! Congratulations on your weight loss and improved health! We’re glad the calorie counter is helping you stay on track with managing your diabetes. Keep up the great work!
Carol S.
This is a scam , I tried to a cancel my subscription of £52 via account and it wouldn’t let me the only way was to delete account . They then took another £49.99 off my account a day later . When I asked for this second amount to be refunded they refused saying I had deleted my account !!! Please beware
Response from MyDiabetesMay 27, 2025
Thank you for your feedback. We're very sorry for the frustration. Please note that deleted accounts are not charged, as the process of deleting the account also erases the subscription. If you were charged after canceling the plan and deleting your account, let us know at [email protected], as there must be another active account you're being charged for.