MycustombobbleheadsReviews of mycustombobbleheads.com

Most horrible shit company. They completely ruined my bobble head of my daughter. And take no responsibility they never gave me feedback. And just shipped it out quick and rushed. Its a amateur artist who makes these below average its a complete joke. They make everything wrong I told then to make. They make a hat out of a head band. Too hide the hair they put on it when I told them make it bald it's a newborn. The leg and body look like a grown up. This artist don't even understand proportions. Customer service is total shit and will gaslight every email again and again. And you will not get a refund even when they messed up the bobble head it's really low quality and it's total wrong. The head don't even bobble. The customer service will just say sorry and that's it. 180 bucks for a bobble head that can go straight in the trash. Never do business with them. Bankruptcy is needed for them to stop scamming people

I ordered 2! $250 and they both look terrible. even with the VIP service, the skin tones for both are terribly off. Despite the photos and my selection of their skin colors, And I asked about the skin colors I was told they would darken after baking. One is for my husband who is Olive skinned from South America and they made him look Caucasian with pink skin and the for his best friend and I am embarrassed to give either. On top of that, the website has a glitch where one of the dolls Priced at $59.99 and when I added the bobble Option was supposed to add $10 but instead the price jumped to $89.99. I have been emailing them about the price discrepancy and they keep sending me screenshots of the price and not acknowledging the issue . This whole thing was a very expensive mistake.

Don’t be fooled by the website examples. They are totally off on face accuracy. However, they made several attempts to correct, but no where close. I provided two photos. The frontal photo was taken outside in the sun so my African American son skin tone looked much lighter. I, therefore, provide a second side profile photo that showed his more natural brown skin. I also, selected brown as his skin tone. I got a very light tan face. I asked them to correct this and they said it would cost me more to change it to brown even though I have evidence I requested brown coloring. Also, he looks African American and they make him look like a middle age white man with aquiline features. Totally off. Everyone, all ethnicities, to review their work thought it was a joke as it looked nothing like the photos. It became a laughingstock and I’m not mad because I agree. They did me wrong. Refunds are only 60%. After several attempts to fix, I just settle on the last attempt as my Xmas gift was ruined and it definitely will not make it on time. Fool me once, shame on you; fool me twice, shame on me. Very deceived and disappointed. Will never use again. Beware!

One of the best gifts I have given this season! Recipient loved it!! Thanks for the excellent job and customer support in making this absolutely perfect! Happy Holidays!

Over one month an no delivery of item, (even after expedited delivery payment), tracking just states "out for delivery", no way to reach the company, website is not reflective of the service and I am still waiting for a response.

I must commend Mycustombobbleheads for a number of reasons. I love the uniqueness of their product. I have no idea how many other firms provide a similar service and I don't care. It is Mycustombobbleheads for me or nothing. The accuracy of the figures they created left me gobsmacked! It was recommended to me that I ask if the frames on the glasses on the bobblehead could be made thinner after being sent a preview. I felt embarrassed to do so. And you know what? The magnificent artists actually did so! The price of the bobblehead was also reasonable and arrived in just a few days damage free. As far as I'm concerned, they're a five star firm all day long!

Great customer service and communication from Vivian and the team. They kept me updated throughout the process and expedited the delivery so I could have it for a gift exchange.

WONDERFUL experience from start to finish. My ordered bobble head looks exactly like the photos I submitted. i’m sure recipient will love this gift. Company stayed in communication during entire process. Will be glad to order from them again. Thank you.