Consumers Credit UnionReviews of myconsumers.org

Every time I go into my Consumers I’m greeted by my name. I appreciate it when the employees know me. They’re all very helpful especially Joe Banaszewski.

There is always a person to talk to and it is rare that that initial contact cannot solve my problem

Been with CCU for years. Moved to Delaware, but still using CCU.

Had an appointment with Joe Banaszewski, pertaining to some banking needs. He was a pleasure to work with, friendly, accommodating ,an all around gentleman. Thank you for your help!!!

I was greeted at the door. My transaction was dealt with promptly and professionally with a friendly smile

Transparent and honest banking with CCU. They offer various services to meet your financial needs. Furthermore, their customer service is the best.

I am not completely happy with the length of time it takes to change account ownership. My wife and I requested a change of ownership from Joint to a Trust account and submitted all the documents. It has been exactly one month and the bank has not concluded the process. We are not sure if the delay is caused by the bank or the individual handling our case. We made identical change in other financial institutions and all of them took 5-7 business days. The process at CCU is going on 4 weeks. The profesionalism and friendliness of the team member is fantastic, we are very happy with that...but the delay in completing our request offset that. Hopefully this review can help CCU review their internal processes or improve their estimation of time it takes to complete this process. Thank You.

The agents we dealt with were very helpful and stayed with us to resolve the issue. All necessary assistance was brought in to get what we needed. Consumers Credit Union agents have always been very good to deal with.