Jan H.
It was good in the beginning
It was good in the beginning. I received my HRT and my physician was very communicative. Then I decided to switch from my local doctor to MyAlloy to help with my GLP-1. They do not provide it, they charge a monthly “consultation” fee of $39 no direct communication with a physician then you are supposed to get a link from the pharmaceutical company and buy it from them directly. This was successful twice. Now my HRT is a generic brand of patches that falls off every time I change clothes, I’m getting charged my weight loss consultation fee, being sent and charged for meds I’m not requesting and unable to get the link to order my GLP-1. I cannot manage my subscriptions for my weight loss meds because they have disappeared from my account but I’m still being charged. I have reached out and each time the response does not address the issues and is repetitive if what is on the website, which isn’t helpful which is why I reached out to customer service. I’m very disappointed because it start well and was convenient. I’ll be glad to go back to My IrL doctor who charged one office fee a year for my HRT and once a month Dr visit charge that was included in the cost of my medication.Aunt they can eventually sort it out but I need to move on and be sure I’m getting my meds. Very disappointed
Response from Alloy HealthJan 20, 2026
Hi there! I'm so sorry to hear you have had a negative experience on the platform. We most definitely do not want that for you. I have requested your information so that we can assist you further!



