customer
Overall a great experience
Overall a great experience. There were no long delays in responses and updates provided quickly. I’m happy with the medications I was prescribed.

Our clinical solutions are created specifically for women our age and address our top concerns. From our hormone replacement for menopause relief (safe! safe! safe!) to our sex-enhancing cream for even better orgasms, to our wrinkle-reversing moisturizer—it's all science-backed, safe, and truly effective. Because you deserve it. We believe that women over 40 have earned the right to feel fantastic. Our current healthcare system isn’t doing enough. Only 6% of women seeking treatment for menopause symptoms actually get it! Menopause is inevitable, but suffering through it isn’t. We deserve access to expert care and treatments.
Alloy Health (myalloy.com) has 4,027 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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customer
Overall a great experience. There were no long delays in responses and updates provided quickly. I’m happy with the medications I was prescribed.
Jinjer J.
I have not gotten my meds and the shipping has been terrible along with the customer service solution to it. The system set up for customer service is terrible. You can't speak to anyone. All email. For a medicine company to not have a proper customer service set up is extremely frustrating. I'm not ordering food or clothes online. This is medicine. I wish I had chosen the other company I almost picked over MyAlloy. I really really wish I had. It was more money but I'd would have already had my meds by now.
Response from Alloy HealthOct 31, 2024
We're so sorry that the asynchronous approach to support has not been ideal. We've requested more information from you in order to see how we can speed up the process at all!
Jennifer
It did take a few days to get my prescription straightened out but the overall experience was Good experience. The doctor listened to me.
Cate Connery B.
After both my PCP and GYN dismissed my symptoms and my PCP told me to just drink water and exercise (which I was already doing!), I am so thankful to find a doctor and a platform that listens to me and could help me start HRT. Almost immediately after starting the HRT prescribed by the doctor on Alloy, my brain fog was gone and I was sleeping better. I cannot thank y'all enough.
SB
I did not have a good experience. This was supposed to be a 3 to 5 day turnaround according to the podcaster who recommended alloy. It ended up being closer to three weeks for me between my intake to speaking to the doctor actually getting my medication. I had to message Customer Service multiple times. Apparently there was some delay with the pharmacy which was not even explained to me until I inquired why I had paid over $353 from my medication‘s and yet they had not shipped yet. I had to make multiple inquiries to try to find out what was happening. Not at all impressed. The doctor was fine but the turnaround time was insane because if I had seen a local doctor, I would’ve had meds within 24 hours or less from my local pharmacy. Plus my insurance would have covered much of it. I did this because it was recommended by a famous podcaster and was supposed to be quick! I will be getting the prescriptions from my local GYN from here on out and I will not recommend the service.
Response from Alloy HealthOct 30, 2024
We're so sorry about the delay here. We totally hear you that this took far longer than usual given the unique situation at hand. While this is not at all typical, we know that it has made your time with Alloy less than positive and we apologize for that! Our team is making sure this continues to move forward as we speak.
MARGARET M.
Ease of interaction with the physician,
Mrs F. R.
Thank you for you professional in handling my request. Your customer service agent was most helpful. Regards Ms. Rojas
Barbara
The face lotion actually made my shin look older, dryer, less elasticity. Really surprised and disappointed. The O cream did not do a thing. Waste of money.
Response from Alloy HealthOct 29, 2024
We are so sorry to hear you did not love your treatment! Please be sure to email [email protected] if you need any assistance managing your subscription!