Lifetouch is listed under Photography.
Lifetouch (my.lifetouch.com) has 172 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Mr. F.
They got upset because I want remove my kids photos from their system. They lied and said they sent me an email and text for the form. I'm really starting to be be some of them are complicit in the claims. Why are you upset I want to remove my kids photos and lie about forms... Very unprofessional
Jared G.
These scum bags are owned by private equity, who are greedy monsters that love to take advantage of naive schools and parents.
Zoey S.
Horrible service
Jacqueline D.
Ped0 lovers. Disgusting. I hope this company goes bankrupt.
Dave
My child's school started using LifeTouch/Shutterfly for school photo fullfilment. The first year we had to use them, the printed photos were sent. When we looked, they were poorly cut so I couldn't fully see the grade and year that I paid extra to be on the photos. I reached out to their support multiple times, including pics of the ill-cropped photos. No response. Instead of a response, I got hounded with sales emails multiple times per week using my child's name in their marketing speak. It feels very cringey for them to use my child's name in their marketing spam.
Sue
Can not get my grandson’s pictures you pay for them and then they come in they want you to pay again, Last year i never received any pictures at all so they got me for 40.00. Trying to do the same again you call we will send them to you , the woman on the other ends doesn’t even ask who she is talking with but she us going to send out pictures, There are ripping people off, my child will not take anymore pictures thru them. No More Done with !
Kyle L.
This company is just terrible. I don't think I've ever had a year where they didn't screw up my order. Their website is the most confusing piece of garbage imaginable. I don't understand why they have such a stronghold on school pictures.
Caroline R.
They made mistake on our order, few months after we still waiting for half of the photos. They did not even cut the ones that we received. I emailed them many times they never emailed me back,called them ,hard to get him contact with them, bad customer service, expensive for what you're getting. Don't use them.
