LifetouchReviews of my.lifetouch.com

My daughter is in kindergarten in Oakville school. And we sent $50 bill for her standard picture wich is $26.99 . They took the money and never gave her change. What a shame on business to rip off little kids.

It's just not worth the hassle. My son's school photos were suppose to be this morning (K-3 school photos). They simply didn't show up. The school called to see what was up and they said they could be there later this afternoon. So now I'm trying to feed my tired 6 year old and keep his outfit and hair nice for the next 4 hours while my husband sits around at work for an extra 90 mins because I'll be late picking him up. It's extremely unprofessional to "no call no show" an entire school. The kicker is that THEY DID THIS LAST YEAR TOO. I'm not sure who deals with the scheduling, but they should consider a different line of work.

Our school utilized Life-Touch for our football team's annual pictures. They were terrible , they only give you one option per player, then they lost the team picture. I am going to do everything I can to make sure our school system never spends another dime with these losers.

Feb 3 I ordered pictures online. 50 bucks. I spent $100 on the clothes and $15 on the hair. I was told he would take pictures two weeks after I paid. Started an investigation on March 10 took two weeks and they said they found the pictures and they would take 3 weeks additional to be mailed out. Never came so me and my husband called. April 21 is when they said they would start a claim and it would take 4 to 5 weeks because my card was cancelled. May 9 we called again told us it would be an additional 4 to 5 weeks to get a check in the mail. I was told I had to wait till June 1st because they still only process the claim but haven't issued my money back. I still have nothing. I will never ever use there business again. I see them a s huge liars that refuse to give me my money back. Do not order pictures from them. I will gladly pay more money to do business with anyone else other then them. You have been warned.

The man that help me, Roxine, was so kind and pleasant to talk to. He help me out with my daughter pictures today! Please reward this man.

Terrible UI, terrible servers, buggy, slow, terrible experience.

This has been the most annoying company I've ever had to deal with. I ordered three class photos for my daughter. Paid the $36 and only received one. I contacted them and they said they would send the other two. They show up and it's the wrong picture. I've been fighting tooth and nail just to get someone in customer support. If you're thinking about using this company. Please do yourself the favor and reconsider

This website is trash and poorly built! It's hard for the average user to naviagate to find that they need. I hate that the schools continue to use them, do better!