MuukalOpticalReviews of muukal.com

The frames are beautiful and the prescription was perfect!

This company is HORRIBLE! I purchased three pairs of reading glasses. All three pairs are incorrect. I made a mistake when I uploaded my prescription and I sent my distance prescription. I contacted them and let them know I needed it changed to my reading prescription, they replied with confirmation, but still made them with the wrong prescription. When I contacted them about this, they insisted they are correct and told me to have them tested at the eye Dr.’s office. I explained that was unnecessary as I think I am capable of knowing whether I can see with them or not. They were argumentative, not at all professional, and rather childish in their responses. Also, my package arrived stinking of cigarette smoke, no professional company would allow that. They refused to make it right and either refund me or send me the correct prescription. Do not waste your money. EDIT: yes I am serious. And your company is using bullying tactics to try and gaslight me. YOU screwed up my order and are refusing to make it right. Unprofessional to say the least.

This company offers great deals. I had an issue with one of mine but they immediate responded and fixed the situation even more than what I expected. I am going to order more I just can't decide which super cute ones I want this time. The only issue really is I notice a lot of glare even with the anti glare coatings. It's not a deal breaker though will still use again because of amazing deals.

I love my new glasses. Order was quick. I will be ordering more glasses and have recommended you to all my family and friends. Thank you

Ordered glasses with progressive lenses, purple photochromatic lenses and other bells and whistles. When I got them, they have clear progressive lenses...nothing else I paid for. I tried 5 times to contact t them and no response. STAY AWAY! I THINK USING A DISCOUNT COYPON NEGATED everything else I paid for.

I have been trying to order a pair of glasses and it keeps telling my address is wrong, pretty sure I know my address. I have tried and tried to get a hold of this company to find out what the problem could possibly be but can not seem to get a reply from anyone. Very disappointing!!

I was so hesitant to do an online order especially with progressive lenses!! However, I couldn't glue & tape my glasses together ONE MORE time and of course the cost of lenses and frames was prohibitive.... I anxiously tracked my order with intrepidation..... I was sooo excited when they arrived, BAM! They are perfect, no adjustments needed and I can see even better with the progressive lenses WOW! The frames are awesome too So thankful for this opportunity to purchase new lookers, that same night, I ordered sunglasses! I waited to see if I could see with the first order lol. Thank you thank you thank you I absolutely LUV my glasses🤗

I thought no way these glasses are going to be that great. The 3 pairs I ordered are better than great! The prescription is perfect. The prices are the best I have seen online anywhere! I have searched. I will be buying many more. Absolutely amazing!