Kerry
Love my new glasses
Love my new glasses Great quality for the price and fast professional service

Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing8,133 approved reviews, newest moderated first
Kerry
Love my new glasses Great quality for the price and fast professional service
Yvonne
Perfect! Will be purchasing from y'all again.
michelle W.
Did not know you were closed for Chinese New Year. Took longer to receive my glasses.
Response from MuukalOpticalSep 23, 2024
We are very sorry that the delivery of Lunar New Year glasses will be delayed by a few days
Michael G.
The prescription is wrong. My vision is worse with these than without. Same prescription as my other glasses. I've tried to reach out but I'm getting no response.
Response from MuukalOpticalSep 23, 2024
Hello, we replied to your email on September 18th and sent screenshots of the email. And we have found that the prescription you filled was incorrect. We are willing to remake a part of it, but you are not willing to take responsibility for your own mistakes. It's okay, you can keep everything you said. Thank you
Asta-Ferreri
I ordered three pairs of glasses only one came in with the correct prescription. The other two One was the incorrect pair of glasses and the prescription was all off. The second pair of glasses were mangled and not the correct prescription. I don’t understand how you get one prescription out of three correct. It’s been three weeks and I have contacted them over 63 times through numerous ways to contact them and I have yet to receive reply from the company in my state. This is Fraud. I am requesting a full refund ASAP or I’m taking it to the attorney general. Not one response. I am not the only one that is having this problem. There is actually a Facebook page with over 5000 consumers complaining of the exact same problem. Not one person has received a reply back and we have called emailed commented on their Facebook page contacted them through the website called text messages and none of us have received a reply back. I want my money back info. ********** Order#22408388268
Response from MuukalOpticalSep 23, 2024
Hello, can you tell us the order number? We don't know about Asta Ferreri Who is it? Thank you.
DeAnna
I love my new glasses. My father saw them and is going to order some also.
customer
I received the glasses as ordered. They fit perfectly and the prescription was perfect. They are a great value and I would order additional glasses from this company.
Kaz
A wide range of styles, easy ordering. A previous order I had messed up my prescription and the team's communication was brilliant, fixing and confirming the correct details. Love being able to track my order. Have recommended to a number of friends who have also now purchased from this site.