MuukalOpticalMuukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Claim this listing8,133 approved reviews, newest moderated first
customer
Ordered two pair of glasses, progressive lenses, neither are the same and they are not the prescription I sent in. I cannot see out of either pair. The paper I received said no refund, only a replacement. Not sure this company can make the correct glasses.
Karen, O.
3 out of 4 pairs of progressive glasses puchased are great. Price was good, unfortunately one pair is blurry and I can't wear them
customer
Glasses were great; all three pairs.
Kathleen
My 3 pairs of glasses were perfect and it was done very fast!! So happy and will order again soon!!
Holly S.
Not only are the glasses a great price and quality, but the customer service is top notch also. I love MuukalOptical. I am a return customer and will continue to be one in the future.
Markie B.
I received my glasses in the mail 13 days after I ordered them. The prescription is perfect & they look great. I definitely recommend Muukal to anyone that needs quality glasses at a reasonable price.
NY G.
Horrible experience ZERO STARS. The glasses are poorly made with low quality materials. Not one pair was photochromic, no anti-glare, and they're definitely not going to last very long. The arms were loose and twist when putting them on for some reason. Customer service doesn't respond to emails or their "contact me" section of the website. There's no option to call and even their text option didn't work. This was a TOTAL waste of money. Save yourself the trouble and buy from a better company. Edit: Send you my order number where? I've contacted you every day and in every way for weeks after I bought these useless glasses. Should I call China now? No thanks. Cutting my losses and warning EVERYONE I CAN. DO NOT BUY HERE.
Response from MuukalOpticalJun 24, 2025
Hello, thank you for your feedback. Could you please send the order number first? We have no idea who you are, thank you
Pamela
The price is fabulous for 1st time buyer. I love 2 of the 3 pairs. Delivery was pretty good.
