Mutual of OmahaReviews of mutualofomaha.com

I received a flyer from mutual of omaha life insurance. It sounded interesting until I saw a bold print so that everyone would notice. Full payout when you reach age ,120. According to government statistics there has only been one person in the u s reach the age 120. I find this to be bogus and false advertising.Stay away from them.What else are they trying to deceive people on.

I have a prescription medication supplement and have nothing but issues with Mutual of Omaha since my sign up period in 01/2024-this is in addition to Medicare. Three expensive prescriptions have been negligently handled even though the company had a complete list of my prescriptions from day one. Do the math…..if Mutual denies or delays of 100k prescriptions, how much money do they save in the short term. One day Mutual blames the doctors and then the next day they blame the pharmacy-today they are blaming the Federal Govt. rules!! RUN FAST FROM THIS COMPANY-THEY HAVE BAD BUSINESS PRACTICES AND THEY CAN POTENTIALLY DAMAGE YOUR HEALTH!

Word of advice - when mailing in a claim,send it CERTIFIED RETURN RECEIPT, b/c magically my claims are never received. Convenient, huh? Also could we possibly come into the year 2024 and be able to upload claims directly to the website? I swear this company will do anything to not pay a claim. Do better.

I'd give this company a zero if possible. Agent Denise Socher was completely unavailable and never contacted me in a timely manner. She lied and told me my short term disability claim would begin 4 months after my car accident claim was submitted. I submitted all paperwork and they made me pay my premium while they waited for a doctor review. They NEVER spoke to my doctors and they STOLE MY MONEY. This company is a scam. Don't get any disability insurance from them.

Life Insurance Agents, Customers & Potential Customers BEWARE!!! This company will rescind an application for Life Insurance in a Heart Beat but they don't do a detailed check on a potential customers' Medication History because I as an Agent Found out last year after my client's claim was denied after he paid every premium on time for 19 months. They claim he did not answer a question properly but they failed to investigate the client in detail before approving him. They refused to pay a claim, left his wife in despair and rescinded the entire policy and sent a tacky letter that said "had they known, they would have never given him a policy" So why is it they didn't know??? You are underwriters that is your job to check prescriptions history. As I mentioned, they said in all honesty, they don't have access to all drugstores prescription systems. So people BEWARE they will approve the client anyway and if they die, they will just send the beneficiary a tacky letter, look for reasons not to pay a Death Claim and then come after the agent and threaten them if they don't pay the company back which is horrible because you got some ethical and professional agents out there that work hard for their clients and it is embarrassing to represent a company that will make you look like a fool by not keeping their end of the bargain. You take people money, you lie about approvals but in the end..you fail! AGENTS TAKE AWAY ALL YOUR BUSINESS..THERE ARE OTHER COMPANIES THAT ARE BETTER AND WITH MUCH LOWER PREMIUMS AND THEY HAVE ACCESS TO ALL THE DRUGSTORES SYSTEMS TO CHECK YOUR CLIENT OUT BEFORE MAKING THEM A CUSTOMER! PROTECT YOUR CLIENTS RUN FROM THIS COMPANY!

Company denied that I was an insured! Very limited network of dentists which really doesn't matter because they don't pay many claims!

The worst experience ever! They sent me an e-mail with the temporary card without any notice that it hadn't been eligible yet! I found that right on the dentist's chair! Hopefully, at this moment I did an x-ray only. Okay, I paid by cash, and waited for 2 days for another e-mail which said that now my insurance was definitely working and I could go to the dentist. I made an appointment to the next day. I was so shocked when found that my policy still hadn't been in the system! That's ridiculous! Moreover, the support told me that it could appear in the system... by the next week! So they didn't know the exact date when it should happened. I canceled my policy and asked for a refund. I don't recommend anyone to buy insurance there!

I never imagined in 1,000 years that I would be writing a rave review about an insurance company - but here I am!! We have had two small policies for my mother since 2009 - one with Mutual of Omaha, and one with another large insurance company. Unfortunately, my mother recently passed and as the beneficiary, I can share first hand that the difference in service + claims processing between the two companies is literally night and day. Mutual of Omaha in my eyes, is the gold standard!! I am beyond impressed! They have provided excellent service in each and every department along the chain. They processed swiftly and to my pleasant surprise, they sent the check within days after notifying them of my mother’s death. The competitor will not likely send a check for another 4-6 weeks. That’s after snail mailing documents, they won‘t even start the process until things are received, and it takes time to even receive these official documents on our end. The fact that Mutual of Omaha moved so fast, it now allows our family to have the liquid funds to pay for services, our travel, rental cars and other essentials needed for these end of life family arrangements. It’s already a tough time to lose a loved one. Having the funds to take care of the services is the biggest blessing!! We are so grateful to this company, and their business model that shows more humanity than most. My family and I HIGHLY recommend Mutual of Omaha for life insurance! Thank you!!