LT
No directions or guidance
No directions or guidance on how to change prescription and that will cost each time and for each prescription very misleading
Response from MuselyOct 12, 2026
ld truly appreciate the opportunity to better understand what may have gone wrong. So we can assist you as effectively as possible, we kindly ask that you provide a few additional details regarding your experience. Please reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot, and our team will be happy to look into this further and work toward a resolution with you. Thank you so much and we look forward to having the opportunity to assist you further!




