MuselyReviews of musely.com

3.92,216 reviews
Salons & Clinics

Musely

About Musely

Musely is a telehealth platform offering personalized prescription treatments for skin, hair loss, menopause, sleep, and longevity. Recognized as USA TODAY’s #1 Most Trusted Telehealth Brand of 2026, Musely makes medicine for beauty and health accessible through 100% online care.Formulated and prescribed by Board Certified Dermatologists and Doctors, Musely’s treatments address concerns ranging from dark spots, signs of aging, and thinning hair to menopause symptoms, sleep, and healthy aging.Patients begin with a 3-minute medical questionnaire, with no need to schedule doctor’s appointments or calls. The patient's dedicated Musely doctor reviews their information and, if appropriate, prescribes a personalized treatment. Each patient’s prescription is freshly compounded in Musely’s US-based pharmacies and shipped directly to their door for optimal freshness and potency.Care includes 60 days of doctor support, a 60-day Result Guarantee, and free shipping. Musely’s US-based customer support team is also available to help patients throughout their experience.Musely’s purpose is simple: help people Look Good, Live Better.

Musely (musely.com) has 2,216 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: musely.com
Website: musely.com
Category: Salons & Clinics
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Musely reviews

2,216 approved reviews, newest moderated first

Sheila
Apr 7, 2026
It’s effective
It’s effective, I noticed the difference after two weeks.
Response from MuselyApr 7, 2026
We are so happy to hear you are already seeing results, thank you for sharing your experience! :)
Lisa
Apr 6, 2026
The company can staff doctors who are…
The company can staff doctors who are aquatinted with brown and black skin. The Spot cream had no tretinoin, so it's been worthless. The Spot Peel did absolutely nothing. Not for everyone!
Response from MuselyApr 6, 2026
Thank you for your feedback, we’re sorry to hear your experience didn’t meet expectations. At Musely, we aim to provide inclusive care for all skin tones and concerns. Formulas are prescribed based on individual needs, which is why not all formulas of The Spot Cream include tretinoin. We would love the chance to make things right for you. We kindly ask that you reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot, and we’ll be happy to assist you further. Thank you so much and we look forward to having the opportunity to assist you further!
Lisa G.
Apr 6, 2026
Musely is a great product and is easy…
Musely is a great product and is easy to purchase. I bought the spot cream and the anti-aging products. I have used the spot cream on my face and it truly has removed my dark spots!!! This is the only product I have used that actually works!!
Response from MuselyApr 6, 2026
We're so happy to hear that you are loving your treatments! Thank you for your positive feedback! :)
Elaine S.
Apr 6, 2026
Best products I’ve ever used!
This company has been an answer to my prayers finding just the products I need and love! I haven’t even got my first refill yet and I’ve already had compliments! Thank you Musely!
Response from MuselyApr 6, 2026
We're happy to hear that our products have met your needs so well! It's great to know you're already seeing results and receiving compliments. Thank you for sharing your positive experience with us! :)
GCAR
Apr 5, 2026
Great Customer Service
I am very satisfied with Musely’s products and services across the board.
Response from MuselyApr 6, 2026
We appreciate your feedback and are so glad to hear that you are satisfied with our products and services! Thank you for your support! :)
Valerie
Apr 5, 2026
They went above and beyond to get me my…
They went above and beyond to get me my order after I didn’t receive the first one. I will forever love musley. It has made a significant improvement on my dark spots
Response from MuselyApr 6, 2026
We're so happy to hear that we could resolve the issue and get your order to you! Thank you so much for your positive review! :)
Caren K.
Apr 4, 2026
Great experience
Great experience! Great product!
Response from MuselyApr 4, 2026
We're so happy to hear you enjoy the Musely experience! Thank you for your review, and if you ever have questions, we're happy to help. 🥰
Judith
Apr 4, 2026
Love the anti aging cream.
Love the anti aging cream. The daily face cream feels nice but I don’t like the scent. Questions I had were answered within a day.
Response from MuselyApr 4, 2026
Thank you for your review! We're sorry to hear you didn't enjoy the scent of The Day Cream, but are happy you're satisfied with The Anti-Aging Cream and overall support. 😊

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