Lisa
This is so over priced
This is so over priced. You fill out a medical form after selecting products, then the Dr gets back to you the next day. They declined the products I really wanted, you have already been charged for the rest of the shipments. It's on autoship and if you don't go in and decline you will be charged again. Amazon if you are a prime member is 80% less for the same items. Jeff knows what he is doing. Your Dermotologist can prescribe the exact same compounds for 80% less. Customer service is ai only with only limited categories.
Response from MuselyApr 28, 2026
Thank you for taking the time to share your feedback! We are so sorry for any confusion or misunderstanding, and we are happy to help! We understand that our pricing and refund policies can sometimes be misunderstood. Our refund terms, including the 60-Day Result Guarantee, are designed to prioritize transparency and are detailed during the ordering process and throughout treatment. If you’d like additional clarification or assistance, please reach out to Musely Support viasupport.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support , referencing #Trustpilot. Thank you so much and we look forward to having the opportunity to assist you further!