MuselyReviews of musely.com

Response from MuselyAug 10, 2026

Thank you so much for your wonderful review! We're thrilled to hear that you've had such amazing results with both The Spot Cream and The Facial Hair Cream. It's wonderful to know you've seen consistent improvement and feel your treatments have been worth every penny. Thank you for your recommendation, for trusting Musely with your skincare journey, and for being such a valued part of our community! :)

Response from MuselyAug 10, 2026

Thank you so much for your thoughtful review! We're thrilled to hear that you've had such a positive experience with our Customer Care team and that you're already beginning to see results with your treatments. We understand that waiting for results can be challenging, and we're excited for you to continue seeing improvement as your skincare journey progresses. Thank you for trusting Musely and for being such a valued part of our community! :)

Response from MuselyAug 10, 2026

Thank you for your feedback. We are very sorry to hear that your experience did not meet your expectations, and we would truly appreciate the opportunity to better understand what may have gone wrong. So we can assist you as effectively as possible, we kindly ask that you provide a few additional details regarding your experience. Please reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot, and our team will be happy to look into this further and work toward a resolution with you. Thank you so much and we look forward to having the opportunity to assist you further!

Response from MuselyAug 6, 2026

Thank you so much for your review! We're thrilled to hear that you've had a great experience with Musely so far. We hope your products arrive soon, and we're excited for you to begin your skincare journey. Thank you for choosing Musely and for being such a valued part of our community! :)

Response from MuselyAug 6, 2026

Thank you for sharing your feedback! We are so sorry to hear that you are experiencing concerns with the bottle size, and we completely understand how frustrating that can be. Please note that because this is a prescription-strength treatment, only a small amount is needed for it to be effective. Following the recommended usage instructions can help ensure your treatment lasts as intended while still delivering optimal results. If you have concerns about your usage or would like personalized guidance, we encourage you to consult your designated doctor. You may also reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot, and we would be happy to review your order and assist further. Thank you so much and we look forward to having the opportunity to assist you further!

Response from MuselyAug 6, 2026

Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with Musely. It's wonderful to know that you've found our website easy to use, received timely support from your designated doctor, and had great experiences with our Customer Care team. Thank you for trusting Musely with your skincare journey and for being such a valued part of our community! :)

Response from MuselyAug 6, 2026

Thank you for your feedback! We are sorry to hear about your experience and appreciate the opportunity to make things right. Our Support Team is available via email, live chat, phone, and social media to ensure timely and personalized assistance. It’s important to us that your concerns are fully addressed, and we regret if that was not your experience. With that being said, we kindly ask that you contact Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot so we can directly address your concerns. Thank you so much and we look forward to having the opportunity to assist you further!

Response from MuselyAug 6, 2026

Thank you for taking the time to share your feedback! We are deeply sorry for any delays with your order, and we completely understand how frustrating this can be. Our Support Team can review your tracking details, check the shipment status, and help determine the next steps to ensure your order reaches you as soon as possible. We encourage you to contact Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot so we can provide an update and ensure your order is delivered as soon as possible. Thank you so much and we look forward to hearing from you to get this resolved as soon as possible!