Dee
Their prescribed creams does work.
They do answer your questions by email within 24hs, even though they don’t have customer phone line. I have used the email customer services few times, you can always count their answers. Their products overall help me. I have subscribed the dark spot removal cream for three times. Each prescription runs about less than a year. They are pretty safe, I haven’t run any issues on my face. It does take time to get your results. Nothing is perfect. I am on my end of three terms.there are still some dark spots on my face. I will let it go for a while. I also want to mention my dermatologists, she is very good. She reviews your case, listens to your and decides what is the best for you. I feel comfortable communicate with her over the email.
Response from MuselyAug 10, 2026
Thank you so much for your thoughtful review! We're thrilled to hear that you've had such a positive experience with both our Customer Care team and your designated doctor. It's wonderful to know that you've found our email support responsive and that your treatment has helped improve your skin over time. We truly appreciate your patience, your trust in Musely, and your kind words about the care you've received. Thank you for being such a valued part of our community! :)