Mary Ann S.
So far I wouldn’t call it a great…
So far I wouldn’t call it a great experience. The hair loss was unbearable. No clear explanation was given by Musely to the prospective buyers about the hair shedding. Also the app is so difficult to navigate that I’m constantly contacting their support staff. After almost three months of using the hair serum and losing half the volume of my hair, the hair loss is becoming less and less. So an enormous amount of patience needs to be had with this product.
Response from MuselyOct 22, 2026
Thank you for sharing your feedback. We’re sorry to hear about your experience with hair shedding and the difficulties you’ve had navigating the app. We recommend consulting with your designated doctor for personalized guidance on side effects. We also appreciate your feedback regarding the need for clearer information and a more user-friendly app, and we’ll share it with our team. Feel free to reach out with our Support Team with more help.