MuselyReviews of musely.com

So far my experience hasn't been great. I was going to order the new serum that I saw advertised on Insta, so went to the site filled out aaaaaaall the info but chose to upload photos later. I placed my order but was sent a text saying I had to upload the photos first. So I took the photos logged into musely.com and could not find ANYWHERE that told me how to upload the photos. And yes, I DO know how to upload photos there just wasnt a place on the site for me to do it . So I looked for customer service and all there was only a bot which was ZERO help and a FAQs page which, again, was no help. I have looked for an email or a phone number for customer service and have yet to find one. It does make me quite suspicious. Why on earth is there no way to reach this company? Anyway, I gave up on the serum. Im sad because I had wanted to try it but I can't keep trying to reach customer service. It's EXHAUSTING.

I was disappointed when I received another Eye Serum. Which was certain I had canceled. I got help from your help center. Can’t send it back, but I’m pleased to be getting credit for the amount of the EyeSerum to be used for product or check ups. At least that helps. I don’t use as it doesn’t seem to help with my dark, puffy circles under my eyes. Tried twice.

Customer service was really good! They helped with any issues I had and were extremely patient!

Veey honest one i am really satisfied by the product so much

Love it, I’ve really enjoyed the service and the products. I wish I could afford to get everything. I have severe sun spots from years in tanning beds when I was younger and sun damage…now that I’m in my late 50s have stayed out of the sun for a very long time tried lasers burning off nothing ever helped. I have been using the tretinoin face cream for about eight months and I definitely noticed a difference in my face. But in the beginning…It was a little rough because it was peeling and red, I expected that until I figured out that I only needed to use it a few times a week until my body adjusted. I started using the spot pill about a year and a half ago and then I stopped for about six months and now I notice my spots are back so I’m going back on the spot pill. I decided to get this spot cream for the body called vanish, everything came perfectly. I’ve always had good customer service and the website and the doctors have been great.

My experience with Musely has been excellent! Spot cream has given me good results, and while in the "off" months, I was able to take off auto subscribe and auto pay with no problems. The entire process is easy to navigate and user friendly. Fortunately for me, I haven't experienced anything negative with billing or products like some have described.

The products are great so far but haven't been using long enough to see big changes. My order was packaged wrong and, after informing them, they sent the missing product without any questions.

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