Rachel C.
The spot treatment for melasma…
The spot treatment for melasma lightened my dark spots at 1st and then after a while they came back bigger and darker! I was also using the pills tranexamic. I spent a lot of money on this product for it to make it worse and they didn't even offer my money back or any apologies. It does not work BEWARE!!!!
Response from MuselyFeb 21, 2026
Thank you for taking the time to share your feedback! We are so sorry for any confusion or misunderstanding, and we are happy to help! We understand that our pricing and refund policies can sometimes be misunderstood. Our refund terms, including the 60-Day Result Guarantee, are designed to prioritize transparency and are detailed during the ordering process and throughout treatment. If you’d like additional clarification or assistance, please reach out to Musely Support viasupport.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support , referencing #Trustpilot. Thank you so much and we look forward to having the opportunity to assist you further!