MuselyReviews of musely.com

Response from MuselyFeb 23, 2026

We're happy to hear that our quick response addressed your concern. Thank you for your feedback! :)

Response from MuselyFeb 23, 2026

We're so sorry to hear that our product did not meet your expectations and that you're disappointed with the results. At this time, we don’t have access to your contact information through this platform, which prevents us from immediately following up to assist you directly. We’ve requested your details through Trustpilot so our team can locate your account and ensure this is resolved to your satisfaction. Once we receive your information, Musely Support will personally follow up to make things right. We appreciate you bringing this to our attention and would love the opportunity to turn your experience around!

Response from MuselyFeb 23, 2026

Thank you for your feedback, and we’re sorry to hear about the confusion regarding your Auto-Refill subscription! Our system is designed to allow our patients to select their ordering option for either Auto-Refill or a one-time treatment. Selecting Auto-Refill schedules the pharmacy to charge, freshly compound, and ship your medication every 2-3 months, depending on your treatment. However, this is in no way binding, as Auto-Refill can be canceled or paused any time within your account! Our system is also designed to send reminders 5 days before every scheduled refill to give patients time to modify their orders. If you’d like further assistance managing your subscription or discussing any concerns, please contact Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot– We’re here to help!

Response from MuselyFeb 23, 2026

We're glad to hear about your experience! Thank you for sharing! :)

Response from MuselyFeb 23, 2026

We're glad to hear that you're loving your products! Thank you for your positive feedback! :)

Response from MuselyFeb 23, 2026

Thank you for sharing your feedback! We are so sorry to hear that you have not yet achieved your desired results with your treatment. Please kindly note that results can commonly take 6-8 weeks, and we recommend completing your eNurse checkups, as this program is designed to guide you through your treatment, track progress, and provide recommendations! If you haven’t seen improvements or have specific concerns, we encourage you to consult with your designated doctor for personalized advice. Additionally, we kindly ask that you reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot, and we’ll be happy to assist you further. Thank you so much and we look forward to having the opportunity to assist you further!

Response from MuselyFeb 21, 2026

We're always happy to help! Thank you for your review, and if you ever have any questions, you can let us know! 😊

Response from MuselyFeb 21, 2026

We're sorry to hear an order had accidentally been placed, but are always happy to help! :)