MusabelaReviews of musabela.com

Ordered a pair of shoes, paid $60 for them. I ordered size that wasn’t big enough. Paid $30 to send them back. They wanted tracking number. Sent custom tracking number. No replacement shoes ever received. They have even quit communicating with me. I’m out $90 and they are out a customer.

I like the shoes. They are comfortable and provide good support, although I have only tried them on for fit and have not worn them for any length of time. My only issue is that they are shipped from China, which they don't tell you. Thank heavens they fit and I don't have to send them back at great expense. I was moving and they did not arrive anywhere close to the time stated. I had to wait a month to get them from the address where they were delivered. For this reason I probably won't buy from them again. They don't say that they are shipping from China and the arrival date is not reliable.

I ordered a pair of shoes and they were too big. I contacted Musabela and they said I could return for refund, return and get future discount and credit or they would send new pair and I could keep the pair I have. I let them tell me, so they said keep the shoes and they will send me a new pair, so I agreed and I am donating this pair. I will definitely be ordering from them again. Excellent customer service and satisfaction. A+

Do not buy from this company. They don’t know they’re left from their right. I ordered a pair of shoes and when I discovered within five minutes that it was the wrong size I immediately wrote to the company in turn, they told me they’d get back with me within 24 hours. They failed to do so and told me to get the shipment was on its way. I had called and they told me that it wasn’t sent yet and they would notify me with a refund. This never happened. This is a fraudulent company and I would not trust them as far as I could throw a baseball. I notified my credit card company immediately and called the necessary people to report them as fraudulent.

I was not happy because my shoes were not the size I ordered, but the company made it right and gave me a full refund. Now I am pleased. The company made things right and that means a lot to me. They gave me a choice, either another pair of shoes or a refund. I took the refund

Super poor quality all around . My shoes were made of the cheapest quality and their advertisement is totally false and misleading. Do not buy !!!

lousy customer service Lousy shoe cost Pain and I had to take them off within the first hour and a half This is after fighting with them and trying to figure out tracking. I never did get a receipt took weeks for me to receive and was treated poorly. Stay away from this company unless you're willing to throw away money.

I ordered a pair of the hiking. I found them a little small. I asked for another pair. They never sent them. I also ordered a pair sneakers. I called them a few days ago asking for refund. I was told I need to returned them to China.