Colleen M.
Fake scam not recommended
I ordered shoes from these people a couple weeks ago. I was told they would be here yesterday. I continue to ask about where the product is because on their site it still shows it at the same location in transit. I have disputed the cost with my bank, this is a scam. I have called this company multiple times to try to get a return started. I have gone on their website multiple times to try to get a return started. I finally got somebody to answer their phone yesterday and they said they had no record of me doing so which tells me it’s a scam. They said they started a return for me and I should hear within 24 hours with an email, but I haven’t heard anything yet. It’s not about the $60. It’s about nobody else should be ordering from them because they are full of baloney. Finally reached a person who gave me an address in Beijing to return any product I was unhappy with; DO NOT TRUST THIS COMPANY
Response from MusabelaApr 5, 2025
Hello Colleen, Thank you for sharing your thoughts. We are very sorry for the inconvenience this might have caused you. We do have shipping options, and the packages are sent according to the chosen shipping option. Please do reach out to our customer support, we are sure that they will find a satisfactory solution. Kind regards, team@musabela