Multiplay GameserversMultiplay Gameservers is listed under Gaming.
Multiplay Gameservers (multiplaygameservers.com) has 789 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Ross
Server is spot on 99% of the time and with the first issue ive had they replied to my ticket within 5 minutes, Best customer support ive seen in a long time
Response from Multiplay GameserversJul 22, 2018
Hello Ross, Thanks for the great feedback ! Issues happen but we try to work them out as soon as possible. Kind Regards, Magnus
Stephan Leander C.
Not worth paying for customer service is next to none.
Response from Multiplay GameserversJul 22, 2018
Hello Stephan, We are very sorry you feel this way. I would like you to get in touch with us again referencing this feedback so we can look into any issues you are having. Kind Regards, Magnus
Ariel
Super east to set up and when I had an issue with one of my Terraria servers customer service was quick even with the time zone difference and super helpful. Only reason I cancelled is because my friends quit the game.
Response from Multiplay GameserversJul 22, 2018
Hello Ariel, Thanks for the great feedback ! Always sucks when your friends move on but we offer other titles as well :) Would love to see you back some day. Kind Regards, Magnus
Aidan F.
I'd like to start off first by saying I had a great experience with this company in the past. The customer service was good and quick, and the server was cheap and ran nicely. However this time around, I wanted to set up exactly what I had earlier this year, which was a modded Minecraft server. There was an issue with permissions in the FTP client, so I could not upload any of my modpack files. It's going on 3 days with this ticket going, and I've had two stretches of time with more than 12 hours without a reply. I'm pretty fed up as I just want to get my server up.
Response from Multiplay GameserversJul 22, 2018
Hello Aidan, I am very sorry for the experience you had been given. If you could get in touch with our support referencing this feedback I would like to help out ! Kind Regards, Magnus
Bob
Not bad for a starter server, but if you ever get more than a couple of friends joining, consider going elsewhere. They have absolutely zero DDoS protection. It's 2018, not 2008. We're at a point where DDoS is now being carried out by 13 year old kids with a $3 booter subscription and not just big criminal organisations. My server got hit with a DDoS ~250mbps (which is tiny) and it got knocked right offline in an instant. There are many providers where you can pick up a $10 VPS with at least 10gbps ddos protection nowadays, so Multiplay becomes fairly redundant. I asked support about this and they just tell me to contact the police...sigh. So you either have to please the attacker and let them control your server through fear of DDoS, or get hosting elsewhere. If one day Multiplay gets adequate protection, I would happily change my review, but right now it's honestly like going to a McDonald's without cheeseburgers...
Response from Multiplay GameserversJul 22, 2018
Hello Bob, Very sorry for lack of DDoS protection. We do our best to get the top providers round the world but to remain competitive with our services and other GSPs we need to strike a price balance which can limit the services provided, like DDoS protection. Most of our providers can mitigate so much incoming traffic but many of the DDoS attacks these days are so big that they can even overwhelm the network the machines are attached to and in this case we need to wait the DDoS out. Getting better DDoS protection would require higher latency, possibly worse routing (increasing pings) and more expensive servers. Kind Regards, Magnus
Maria
Fast, 0 lag and cheap!
Response from Multiplay GameserversJul 22, 2018
Hello Maria, Thanks for the feedback ! We do our best to provide the best price to performance for every game and location. Thanks, Magnus
Willem A.
Support guy called Jack T is an absolute hero. fast and extreamily helpful, brilliant service.
Response from Multiplay GameserversJul 1, 2018
Hi Willem, I am glad that you had such a good experience with us, and I am glad that I was able to help! If you have any other issues or suggestions then let us know. Keep on Gaming! Jack 'CJT' Tovey
F C.
Didn't work. Lots of excuses. Server crashed when you made any configuration changes. Not worth the time and trouble.
Response from Multiplay GameserversJul 1, 2018
Hello F Clark, Thanks for the feedback and I'm sorry you fell this way. Our default server configuration is always guaranteed to work but if you modify the configuration incorrectly your server will stop working. We can only guarantee the default configuration and any custom configuration is not directly supported. Regards, Magnus
