Multiplay GameserversReviews of multiplaygameservers.com

We have STILL NOT received our refund (75% refund promised due to a torrent of terrible service and an outage of 7 days) as promised by Mike A. Let's not forget about the outright fraud and breach of contract. Multiplay created TWO BILLS with conflicting dates. They closed our Teamspeak server down (without warning) FOUR DAYS EARLY and DELETED our service. We had to set up our TS again they lost (aka DELETED) ALL OF OUR SETTINGS!!! This caused a MESS of confusion and outrage guild wide. They have had a SERIES of outages this past year, multiple times we were down for DAYS at a time.Two times we were down an entire week each. Completely UNRELIABLE SERVICE! If you are a GAMING GUILD, FORGET IT... look elsewhere. Do yourself a favor and PICK ANOTHER HOST, these guys are way too slow to the point of GROSS INCOMPETENCE and fraud. Its breach of contract. And we plan to file a case as we are not getting our issue resolved!!! If anyone wants more information just contact me through our guild website .. Google the "Tyrs Paladium" guild. EDIT 8/29: Going on 5 days... still no resolution! (Will keep everyone updated.) EDIT 8/30: These are lies Michael. And misrepresentations. We were PAID IN FULL THREE DAYS before our server was to expire. You might want to CHECK THE FACTS BEFORE YOU POST. It was set to expire TODAY in 8/30/18 and I have the contract. If ANYONE WANTS TO SEE IT, I'll forward it to them. Your team made the error and turned us off on the 26th., based on a BILLING ERROR. Then you deleted ALL of our teamspeak settings. You sent exactly ONE EMAIL, a few minutes before you canned our account. No emails received before then. Lastly Magnus your LvL2 tech says you DO have a tool that CAN restore our service and that he didnt know how to use it BUT YOU DID! You need to get your ACT TOGETHER and train your team better sir!!! UPDATE: 8/30: Michael and I are in discussion via email. Let's see how this goes! We are hopeful, and seeking resolution that is fair. UPDATE: 9/19: 2 1/2 weeks ago I was promised a 75% discount by Mike Assis and have YET to receive it. Shameful. EVERYONE has dropped the ball thusfar. UPDATE: 10/9 -- STILL NO REFUND!!!! I was promised a 75% discount by Mike Assis and have YET to receive it. UPDATE 2/14/2019 --- STILL NO 75% DISCOUNT AS PROMISED!!! ABSOLUTE LIARS. UPDATE 3/5/19 --- They shut down. I caught them double billing us, and then locking us out and deleting our backup on us so we couldn't retrieve it. Lastly they never refunded 75% of the bill as they promised to do. Bad actors. DON'T TRUST THEM!!!

Bad support. Email support request will be 8 9 hours almost 1 day to reply. The problem was not solved, so keep calling is continuous review. I do not understand what is considered, while the Server problem with DDOS is not resolved and resolved AND CLOSED THE TICKET WITHOUT REPLY and NOT SOLVED THE PROBLEM [#7741690 ,.v...v....

unfortunately they are very poor and very slow at comiing back to you on customer serveice, we experienced being lagged out , server constantly restarts and when ddosed we were all lagged off, they say they have protection but it doesnt feel like it when we brought it to their attention they eventually suspended the server - not giving a dam about our community that we have built up and the fact that they could have sent us a report and also moved us to a different hosting server was not even offered avoid at all costs and go with someone who has better responses times in customer service - one that actually cares about their client

Did what I needed it to and more that I haven't even experimented with yet. I used it for terraria and runs well, is always up, and it has full mod support

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support can be too slow at times

They provide wonderful servers, and support. The cost and deals are sublime as well.

Edit: I got a reply saying they created an invoice - wonderful. Problem is, with no email from them, and no ability to see it on either their clanforge site, or their multiplay site (someone remind me again why there are two places to manage things with this company) how am I supposed to actually pay them to keep up with their service? ****************** First off - they deleted our account and *destroyed all the backups* earlier in the year without any notice whatsoever due to an error on their side. This wiped out a minecraft world we'd been living in for 2 years. Now - after a paltry 90 day compensation period - they shut off the service with no warning. I received 3 emails in the *same minute* saying "No Payment recieved", "Final Notice", "Server shutdown". E.g. No warning, no chance to send a payment, no opportunity to keep things running. Boom, gone. Stay far away from this company and their hosting. it is utter garbage. ******************************************************** Final Edit - Confirmed that my data has all been deleted with no warning and no chance of recovery once more.