Martin S.
Don't trust them! Horrible service, then they stole money from me.
I got horrible service from them, server kept messing up and corrupting my save games. This happened about 10 times and so I canceled my subscription with 10 days left on my first month. then 2 weeks later they had the nerve to charge me again. Not only are their servers crap, they fraudulently charged my bank
Response from Multiplay GameserversNov 9, 2017
Hello Martin, I'm sorry to hear that you've had a bad experience, however as my colleague mentioned in the last responses you had in your ticket 12 days ago, is that we do have an SLA of 12 hours. Unfortunately we do have other customers who send in tickets, so we can't send responses instantaneously. Regarding the issue with the payment, as I've explained in the previous two tickets you've sent in, that unfortunately we aren't able to modify your Paypal's subscriptions, so this needs to manually be cancelled yourself in the subscriptions setting of Paypal.




