MultiMedRx LLC. (MMRX)Reviews of multimedrx.com

If I could go back and let the call go to vm, I would. Biggest mistake I made was allowing Preston Wingfield to talk me into trying this program. Not only was I treated poorly, the meds they sent me made me sick for weeks. I’ve taken Mounjaro before and never had any issues. Not only did nobody follow up and check to see how I was doing/feeling, after 3 months they removed me from the program without warning. Adding insult to injury, I get a text and email from Preston trying to sell me more of their “meds.” Run far away from this company!

Great company. Customer service is awesome. You are treated as a person and not a number. I was linked to Dr. Tang who was very thorough and making sure I got all my questions answered during our appointment. I was also linked to care coordinator, Matthew. He’s been very awesome and friendly. I can message him any questions and he always gets back to me quickly. Very impressed with this company. Have referred many friends. Thank you.

GREAT COMPANY AND CUSTOMER SERVICE!!! You’re not treated like a number like most other companies. You can actually get a hold of a real person every time AND they are respectful and so nice. Doctor Francis is great, is attentive and listens. They have a lifestyle and food coach too which is awesome. The session with her was insightful. They make you do labs to make sure you’re ok. But the lab guy sets everything so all you have to do is go in and they have all your info. Then you’re able to review it on your next appointment. My care coordinator is the sweetest and always answers my questions when I send her a message. I was referred by a friend of mine and have referred people myself. There are no hidden fees. They are upfront about everything! So many other companies have catchy ads to suck you in and at the end of the day it’s crazy all the fees they tack on. This company was totally different. Plus I get credits every time I refer someone. I’ve almost reached my goal which I never thought I would reach on my own. Just wanted to reach out and say thank you!

I started working with this company in approximately November of last year. The whole experience was exemplary. I ended up having a negative reaction to the medication and chose to go off for a short time. They had a little turnover at the time, but was greeted with this young lady that jumped in really took care of me. I wrote a review for them and she was the star. I decided I was going to try a different drug they offered, and she took care of me again. Half way into taking the medication I called in to ask about upping the dosage. Much to my surprise a recording came on referencing another number to call. I called the other number and it was a recording to leave my info. I did, I waited a week and decided to call back in again, no answer, but this time I was more serious about getting an answer. I got a call back from a new person, very nice but knew nothing. I had referred two people of which I was never credited $100.00 for each, and I told her my experience which took her over a week to get answers for me. And no one ever said if you refer 2 people in the same month you can only collect $100.00 every month. She did stay in touch. Another dr's appointment was set up and I told the doctor what I had experienced he forwarded it to the office. In the meantime while waiting for my new prescription I receive a call from the so called Manager, he said "I heard you had a complaint." I said yes! The biggest thing was not being able to reach anyone and not being notified phone number had changed. He then began to interrupt me and started bad mouthing the employee that I had really liked and proceeded to tell me she was let go and this was why, she wasn't doing her job right, and his attitude continued to escalate to the point of him cutting me off and continued to bad mouth this poor girl and then would twist what I was saying, and when I tried to correct him he cut me off again. I asked to speak to a manager, he said he was the manager. I said who do you report to? The owner. I said "I would like to speak to him, he said I couldn't. At this point his voice had escalated and wouldn't let me talk and then he said '"How about I refund your money and you can get out of the program. He said "do you want that?" in a very threatening way. I tried to speak back, but all of a sudden the phone was dead as if he hung up on me. 5 minutes go by and my phone rings and it is him saying the phone was disconnected and trying to now after all that be nice. This was one of the most unprofessional reactions that I have experienced. It was horrible!

I found mmrx online and did the intake land provided my credit card information to hold my spot. I worked personally with a gentleman in what I suspect is intake and filled out paperwork etc. The very next day my glib and was hospitalized and I knew it wasn’t a good time to add the expense of the monthly fee plus medication. I contact the person who signed me up and he seemed very understanding and confirmed that I did not want to move forward with anything. About a month later I had a message on my phone from a provider saying I had an appt and my credit card was charged $100. I reached out directly to the person I did the paperwork with as well as customer service and had no response. I am very disappointed that I was charged for something I cancelled and for no service whatsoever. Poor business practice. I was hoping to revisit once my husband recovers somewhat but I’ll definitely go somewhere else.