About MultiMedRx LLC. (MMRX)Written by the companyAccess a physician online through telehealth The physician will assess your condition and develop a personalized treatment plan tailored to your specific requirements. Services include the management of weight loss medications and comprehensive health evaluations conducted by licensed medical practitioners
MultiMedRx LLC. (MMRX) (multimedrx.com) has 189 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
multimedrx.com
Website
multimedrx.com
Category
Medical Specialists
Location
Newport Beach, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 22% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Frederick was great. He answered all my questions. I was previously on another GLP program and stopped losing and needed to make a change. I couldn’t contact anyone by phone so I changed programs. I love that I can contact a person for any of my needs.
Response from MultiMedRx LLC. (MMRX)Feb 12, 2026
Thank you so much for your review and for sharing your experience with MultiMedRX.
We’re glad to hear that Frederick was able to answer all of your questions and support you during this transition. We understand how frustrating it can be when communication is limited, so we’re especially happy to know that being able to reach a real person made a meaningful difference for you.
Providing accessible, responsive support is very important to us, and we appreciate you trusting our team. Thank you again for your feedback—we’re always here to help with whatever you need.
— MultiMedRX Team
ND
Nick D.
I am so excited that I have become part…
I am so excited that I have become part of the multi med family. My journey of weight loss has been very progressive delightful comfortably satisfied with product and delivery and customer service is so great. I am so happy thank you.
Response from MultiMedRx LLC. (MMRX)Feb 12, 2026
Thank you so much for your kind and enthusiastic review, and welcome to the MultiMedRX family!
We’re truly happy to hear that your experience has been positive and that you’ve felt comfortable and supported throughout your journey. Providing reliable service, smooth delivery, and attentive customer support is very important to us, and we’re grateful you took the time to share how much that has meant to you.
Thank you again for your trust and positivity—we’re honored to be part of your journey and look forward to continuing to support you.
— MultiMedRX Team
JS
Jamie S.
Looking fwd to working with MultiMedRx
Im writing this review after just signing up for a three month order of Trizepitide. Fredrick took my order and was most helpful and kind, unlike the other websites I visited after seeing their ads on FB. One didn’t even have a number, another didn’t answer the email I sent and the last hasn’t called back after AI took my message. It was nice to have someone answer then fwd me to Fredrick who answered all my questions before ordering my meds. I’m hoping I get the meds in a timely manner, they are effective and after reading all the positive comments, I get Matt as my care specialist! My first experience was terrific and I’m hoping the company lives up to my expectations because of Fredrick.😀🤞🏻🤞🏻🤞🏻
Response from MultiMedRx LLC. (MMRX)Feb 12, 2026
Thank you so much for taking the time to share your experience and for choosing MultiMedRX. We truly appreciate you trusting us as you begin this journey.
We’re glad to hear that your first interaction felt positive and that Fredrick was helpful, kind, and took the time to answer your questions before you placed your order. Being able to speak with a real person and receive clear, thoughtful support is very important to us, especially when getting started.
Thank you again for your kind words and optimism. We look forward to supporting you and providing a smooth, professional experience moving forward.
— MultiMedRX Team
BS
Bill S.
I highly recommend Multi Med Rx and the…
I highly recommend Multi Med Rx and the excellent customer service representatives that I have been associated with in my journey. Both Frederick and Neekon were always available to explain things and help in anyway they could. The product works well and seems to be a very high-quality. Overall, I am very pleased and that is why I gave five stars.
Response from MultiMedRx LLC. (MMRX)Feb 12, 2026
Thank you so much for your 5-star review and for sharing your experience with MultiMedRX.
We’re glad to hear that Frederick and Neekon were consistently available to explain things clearly and provide helpful support throughout your journey. Making sure our patients feel informed, supported, and cared for is very important to us, and we appreciate you recognizing their dedication.
Thank you as well for your kind words about the quality of the product and overall experience. We truly appreciate your trust and recommendation and are grateful to be part of your journey.
— MultiMedRX Team
DR
Debbie Reis B.
This representative worked way beyond
This representative worked way beyond. He answered all of my questions. He presented all of the facts and information that were necessary for me to know. He was calm. He was patient. And he actually spent time with me. This is something that typically never happens so I greatly appreciate it. I give him five out of five stars. He’s an outstanding and professional person.
Response from MultiMedRx LLC. (MMRX)Feb 12, 2026
Thank you so much for your thoughtful review and for taking the time to share your experience with MultiMedRX.
We’re truly glad to hear that you felt heard, supported, and well-informed throughout your interaction. Taking the time to explain information clearly, answer questions thoroughly, and approach each conversation with patience and care is very important to us, and we deeply appreciate you recognizing that level of service.
Thank you again for your kind words and trust. We’re grateful for the opportunity to support you and are always here if you need anything.
— MultiMedRX Team
RU
Robert U.
Horrible experience with this company
Horrible experience with this company. I was told that I could pick up but they mailed it to me. This not right. I have more share days to come.
Response from MultiMedRx LLC. (MMRX)Feb 20, 2026
We’re glad we were able to quickly resolve the situation and arrange for you to pick up your medication directly from the office.
If there’s anything further you’d like to discuss, please don’t hesitate to reach out to us directly.
– The MultiMedRx Team
VA
Valarie A.
The Best of the Best
I have been in the program since September 2024. I am on my last month as i have met my goal. During the process the beginining started great, and then their were some bumps. However Matt Ostrowski stepped in and provided the best customer service. He went above and beyond to ensure my account medication and communicated. When someone internal messed up he was the one that fixed it. When my account was double charged he fixed it immediately. I would not have stayed in the program if Matt was not there. 16 months and I lost 52 lbs. I am happy for the opportunity and
Response from MultiMedRx LLC. (MMRX)Feb 12, 2026
Thank you so much for sharing your journey and for taking the time to leave such a thoughtful review.
We truly appreciate your honesty in acknowledging both the smooth moments and the challenges along the way. We understand how frustrating those bumps can be, and we’re grateful that you allowed us the opportunity to address them. We’re especially glad to hear that Matt was able to step in, take ownership, communicate clearly, and resolve issues quickly when they arose. His dedication to supporting patients and following through is something we value deeply.
Congratulations on reaching your goal and completing the program—that’s an incredible milestone. We’re thankful you chose to work with MultiMedRX and appreciate the trust you placed in our team. Thank you again for your feedback and for allowing us to be part of your experience.
— MultiMedRX Team
NB
Nancy B.
Five Star Customer Service
First, I’m going to say what I usually end a positive review with:
Your company is extremely blessed to have Matt as an employee.
He’s one of the most helpful, friendly, knowledgeable, and patient customer service reps I’ve had the pleasure of working with in quite some time. In addition, his problem-solving skills are outstanding.
I came across Matt when I began experiencing communication issues with MultiMedRx as a new customer/patient. I wanted to know when to expect my first shipment of Zepbound because my monthly dose was about to end. I tried replying to the “generic” emails I received welcoming me to the company. I received nothing back. Then I tried your chat “box”, where I was told agents don’t have that information. As a last resort (which should have been my first) I called the main number and luckily Matt was there to assist.
After some initial checking of my account, Matt found there were 2 created, one of which had completely wrong information (i.e., phone number, email address, credit card information), which helped to explain why I had been unable to connect with anyone else for help. Matt immediately went to work, removing that account and carefully correcting all necessary information in the other.
Next, he patiently walked me through the processes needed to ensure I get the right medication in a timely manner, as well as ways to access help with any other questions or issues with the company. He even gave me his direct phone number, assuring he would “be there for me” if I preferred to collaborate with him in the future.
In the end, Matt was able to change the negative first impression I had of MultiMedRx to a positive one that I feel lucky to be a part of. From the very start, his extremely accommodating and friendly demeanor made all the difference to me. Matt now has me looking forward to a rewarding relationship with the company now and in the future.
He’s a true winner!
Response from MultiMedRx LLC. (MMRX)Feb 12, 2026
Thank you so much for taking the time to share such a detailed and thoughtful review.
We sincerely appreciate your patience and understand how frustrating those initial communication challenges must have been, especially as a new patient. We’re very glad that Matt was able to step in, identify the issue, and take the time to correct it thoroughly while providing clear guidance and reassurance moving forward.
Matt’s professionalism, patience, and dedication to problem-solving truly reflect the level of care and support we strive to provide. We’re grateful that his efforts helped turn your experience into a positive one and that you now feel confident and supported as part of the MultiMedRX community.
Thank you again for your honest feedback and for allowing us the opportunity to make things right. We look forward to continuing to support you and building a strong, positive relationship moving forward.
— MultiMedRX Team
