MudifyReviews of mudify.com

Part said in stock, I paid for shipping (3-5 business day) 7 days later still hasn’t left the warehouse and label is created. Now coming up on two weeks and same thing. Label created and sitting at the warehouse. I wrote them an email at the day 7 mark and Hector told me “ I’m writing to follow up on your order. You are absolutely correct—for some reason, it appears the package was not shipped out by the warehouse as scheduled. Please accept my sincerest apologies for this oversight and all the inconveniences this has caused you. We are already working directly with the warehouse manager to ensure your package is processed and shipped out as soon as possible.” Yet still nothing has changed since.

Fast responses and even faster shipping. Great communication throughout the entire process. I won't hesitate to purchase from Mudify again and wholeheartedly recommend giving them your business.

Great experience - fast, smooth transaction, great communication, exactly as advertized.

website design and navigation is awesome. I’m a first time lift kit purchaser, so I thought it was great. Putting my Tacoma build together was easy and fun. Everything was shipped within a week and is all brand new Bilstein and Old Man Emu suspension products. When the leaf springs showed as delivered, and they sure weren’t, I called the number and Hector answered. He assured me everything was fine and they were late, giving me the other tracking numbers I was missing. Seriously he was so awesome to talk to, very professional and reassuring. A++ Mudify rocks man!

Had an issue with a bracket being missing from the lift kit I purchased and Daniel/Hector made it right by sending out a whole nother shock with the required hardware in the box. Great company with great people heading up their customer service team. Will order again when I inevitably decide to upgrade to the top of the line Bilsteins in the future.

Everything came quickly and exactly as ordered.

Everything about the product was great! Only thing that I would say needs work is shipping and/or handling. The box it came in was super flimsy I think I’d call it. The top end of the shocks made a hole on one end of the package. I’m not sure if the packaging was good but when it got to the fedex or is drivers it just wasn’t taken care or handled with care but yeah packaging could use a little more help.

Arrived much faster than expected and was packaged really well. Everything came in perfect condition.