MudifyReviews of mudify.com

They have a wonderful website interface, and when I called I talked to knowledgeable people and didn't have to navigate pushing many buttons talking to robots. Excellent customer service!

Spoke to Miguel on the phone regarding a lift kit for an lc200. All questions were answered taking a great deal of time and patience. We ordered the parts. Shipping was fast and even though there was a slight delay on some of the rear components, Mudify was prompt with the follow-up and shipped fedex. Highly recommend.

After I ordered my suspension kit I got a message about an issue with the front suspension lift height and we cleared it up before they assembled them. It was my mistake for not choosing the correct height adjustment. They saved me a big headache down the road. Later I had a question about a tracking number. FIVE minutes after I sent the email I received a response and it was handled. These guys really seem to be on top of things. Highly recommended.

It does not get much easier than this. They were helping me on a Sunday or at least helping me with my order. Then Monday they reached out to me first thing in the am with a follow up call. Well done over there at Mudify

Great communication with customer service within 1 hour refunded immediatelyto purchase on alternative payment. Fast shipping, quality product! Followed up with assistance after purchase.

I kept seeing ads from Mudify, so when the time came to upgrade my Gladiator’s suspension, I decided to give them a shot. Their website has plenty of options, so I called to make sure I ordered the right parts. Eddie answered the phone, the same guy from the ads! He immediately began answering my questions while asking plenty of his own to better understand my build and driving style. I quickly realized there was a lot I hadn’t considered; I honestly thought all lift kits were created equal! Eddie put together the perfect à la carte suspension setup for my rig and earned my business for the wheels and tires as well. My Gladiator now drives better on 37s than it did the day I drove it off the lot! I’m extremely grateful to the Mudify team and especially to Eddie for his knowledge and guidance. I’ll definitely be back soon for Stage 2 of the build!

About 3 weeks ago, I purchased Bilstein 5100’s and a pair of upper control arms for my 26 Tacoma. Biggest reason I ordered through Mudify was because it was the only website where it said “In Stock and Ready to Ship”. After a couple days of not getting any delivery eta, I reached out to customer service. I was virtually greeted within an hour by Hector Esculpi and he kept it real with me. The website had a bug and several out of stock items were currently on backorder. He never once hesitated to answer any questions I had about any sort of update regardless of my youthful impatience (ignorance). He even sent me a hat for my troubles 😅 Amazing to know there’s still customer service departments who continue to serve unconditionally through thick and thin. Thanks Hector! Looking forward to these shocks 😎

Every person I interacted was knowledgeable, super professional, and answered all my questions. To help get me set up right. I even called to check and ask questions about shipment and the staff on the phone was super awesome and made sure I had my questions answered. The free shock assembly service on the website was a bit confusing, I ended up ordering a set of new top hats that I didn’t end up needing as it was confusing figuring out the online layout on the website for how to make sure that I choose the free shock assembly. I ended up returning the top hats. The guy on the phone took care of it for me though and all was good. I love my arb mt-64 shock set-up and I appreciated all the prompt communication from the staff and awesome customer service.