Nazareth C.
Mudflap is terrible at customer service…
Mudflap is terrible at customer service you called to ask for a manager. You’re waiting weeks no response terrible. They took money out of my account that was not even my balance it was over my balance not very happy. I’ve been going through this situation for weeks. Nobody has yet called me back the review as as it stands I don’t like that they take their money out every week if they’re claiming that’s a credit card then shame on them they shouldn’t be allowed to take weekly payments out. It should be monthly. I canceled my card because it was not working. Customer service for me. It was terrible. They wouldn’t even respond and they don’t care about losing a customer so I’m taking my business somewhere else. I’m opening up a my own credit card through another bank which only bills you monthly not weekly. Be careful check your bill.
Response from Mudflap, Inc.Oct 12, 2026
Hi Nazareth, this is a team lead at Mudflap. We’re sorry you’ve been waiting weeks for a callback. That’s not okay, and we want to make it right. The Mudflap Fuel Card is a line of business credit that charges your linked payment method weekly instead of carrying interest over time, but we understand that schedule isn’t the right fit for everyone. We’d also like to look into the payment you mentioned to make sure everything on your account is correct. We aren’t able to look up your account based on your review name, so we’ve created a support ticket for you with ticket number 1859370. Please reach out at 1-888-885-3835 or [email protected] and reference your ticket number so we can escalate you straight to a manager.