Mudflap, Inc.Reviews of mudflapinc.com

Response from Mudflap, Inc.Sep 4, 2026

Hi Alexander, thank you for being a loyal Mudflap customer over the past two years. We’re truly sorry for the delay with your Mudflap Fuel Card application and for how you were treated on the phone. That’s definitely not the experience we want you to have, and we understand why you're frustrated. We’ve sent a request through Trustpilot for your contact information so we can reach out directly, look into your application status, and get this sorted out for you as soon as possible. We hope to have the chance to make things right.

Response from Mudflap, Inc.Jun 9, 2026

Hi Matthew, this is a team lead here at Mudflap. Thank you for bringing this to our attention. We're sorry to hear about your frustrating experience and we really want to look into this for you. Since we aren't able to find your account from your review name, we've opened ticket #1601338 for you. Please reach out at [email protected] or 1-888-885-3835 and reference that ticket number so a manager can look into this ASAP and do their best to make it right.

Response from Mudflap, Inc.May 1, 2026

Hi Richard, we appreciate you taking the time to share this. We understand how frustrating unexpected holds can be, especially when it impacts your balance. The hold you’re seeing is a standard authorization when using a credit or debit card in the Mudflap app to ensure funds are available before fueling. Any unused amount is released right after fueling or canceling your code, but some banks can take a few business days to reflect that update. If you’d like to avoid holds altogether, using a bank account (ACH) as your payment method can help prevent this issue. We’re also sorry to hear about the trouble reaching support—that’s not the experience we aim to provide. We’ve flagged this with our team and have been trying to reach you, but it looks like your phone number on file isn't working. We sent you an email and hope to hear back from you soon so we can resolve your account concerns and make this right.

Response from Mudflap, Inc.Apr 4, 2026

Hi Tina, thanks for the note. A stop's pricing can change at any moment if the stop updates it, Mudflap stop or not. Mudflap drivers can lock in a price by creating a fuel code. This will lock in the advertised discount for a full 24 hours. Give us a call at 1-888-885-3835 if you have any questions and we'll be happy to help.

Response from Mudflap, Inc.Mar 2, 2026

Hi Stephen, we're always looking for ways to make Mudflap better and feedback from drivers like you is how we make that happen. Please give us a call anytime at 1-888-885-3835 to let us know how we can improve.

Response from Mudflap, Inc.Jun 10, 2025

Hi Bill, we get that fuel prices can vary by area! Mudflap is free to use, so it’s always worth checking our prices—you might find some great deals near you. We’re always adding more stops, too, so hopefully, we’ll have even better options in your area soon.

Response from Mudflap, Inc.Jun 10, 2025

Thanks for your note. We take issues like this very seriously. Our support team will be following up with you soon to ensure we can get this resolved for you ASAP. In the meantime, you can reach us 24/7 at 1-888-885-3835.

Response from Mudflap, Inc.Jun 10, 2025

Hi Bert, we're always looking for ways to make Mudflap better and feedback from drivers like you is how we make that happen. Our Customer Support team will be reaching out soon to learn more about your experience. In the future, you can reach us anytime at 1-888-885-3835 to let us know how we can improve.